Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


Telecom services includes changing the Cisco VoIP phone display name.


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.


Individual user mailbox, Email account access


Request to have card access added for academic and administrative buildings/areas on campus.


Departmental Shared Mailbox – Email Account Access


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Brochures, flyers and other print or digital design work


Telecom can add, remove or change Cisco VoIP desktop phone features


User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.


Office of Institutional Research and Analysis Data Request Form.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.


Troubleshoot Banner General INB or SSB issues


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


This form should be used to request specialty software installation on computers that have been imaged due to the campus imaging project.


Complete this ticket to request a campus announcement.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.