- Student Application Submission – Student creates an application to the university (Ex. sources: CommonApp, CBCA, and Admission Pros application).
- Information Sent to Admission Pros – Application details are sent to Admission Pros.
- Admissions Process
- Admissions reviews the application.
- Utilize People suspense in Admission Pros to query Banner to see if someone matches criteria.
- Yes – Use existing BANNER ID and PIDM.
- No – Create a new BANNER ID and PIDM.
- Admissions renders a decision on the application.
- Decision information is sent to Banner, including any other relevant information.
- Successful Transmission to Banner
- Application must be sent from Admission Pros to Banner using BANNER ID and PIDM.
- This ensures everything is set up correctly in Banner.
Note: ITS only retrieves emails for those who have been admitted. If there is a delay or problem with the above step, then there may be follow-up issues.
- Decision Notification – If admitted, a message is sent to the student of next steps, including payment of the enrollment deposit.
- Deposit Payment – Once the enrollment deposit is paid in Admission Pros the AP_ENTRY_DATE flag is set, proceed to Step 7.
- Information Sent to ITS – A text file (NCCU Sync Server) is sent to the AD ITS team which includes (additional information, third-party ID’s, email address, etc.)
- My EOL and AD Continuous Job Run
- The job script continuously runs every five min to monitor applications.
- Errors may occur outside of reboots; manual reviews can cause delays.
- Error Job runs manually at 11:45 PM. This is a report that is emailed to IT resources.
- Note: Delays may occur if the applicant is missing a third-party ID.
- Job Run Flags
- AD INFORMED: Flag is set when the student account information file is received from SFTP server.
- AD COMPLETE: Students flagged as complete when no error message is present, a text file (CreatedStudents.txt) is updated with their 820 number, date, and time.
- AP INFORMED: Admission Pros sends an email notification that My EOL credentials are available. This process occurs in five minutes intervals after the AD COMPLETE flag is set.
- Account Creation Failure Process
- If the account isn’t created, the following occurs:
- A daily report is generated by 11:55 PM containing:
- Last four digits of the students Banner ID
- Third-party ID (if available)
- Students full name
- Reach out to Database Administrator to find the text file generated for the failed user, containing the AP created password.
- Collect the Full Banner ID, Third-party ID, students full name, and Admission Pros created password.
- Manual User Creation
- Create a text file and manually run the same script as the automatic account creation script to create the user in the domain and Google.
- Update the text file (CreatedStudents.txt) used by the automatic script whenever a user is created.
- This text file triggers the AD_Completed flag.
Additional information:
- Email Generation – MyEOL/NCCU notification emails are generated every five minutes so students can complete the Before You SOAR process in a timely manner and not walk away.
- System Maintenance – Banner may undergo system maintenance, during which missed updates are mapped back in.