Popular Articles

This article provides users access to the Self-Service Password Reset portal options. New users can register and existing users can manage their account.
This article serves as a guide for students, staff, and faculty steps for resetting their own passwords. Verification methods will need to be setup beforehand in order to successfully reset their AD password on their own.
Microsoft Office information
This article provides information regarding password expiration for myEOL. Users with an expired password and are not registered for Self-Service Password Reset will need to contact helpdesk at 919-530-7676 to have their password reset.
Blackboard Access
steps to connect to the wireless
This article assists with removing devices from NCCU's network.
EagleApps allows you to view applications as if you were in a computing lab environment on campus.
This article will provide users information for contacting the Eagle Technical Assistance Center (the ITS helpdesk) at 919-530-7676 if they have forgotten their password and are attempting to reset it on their own. Enrollment in the Self-Service Password Reset is needed if a user would like to self-service their own account.
Instructions on how to upload your Covid-19 Verification documentation into The Medicat Portal from your mobile phone.
blackboard access
Faculty, staff and vendors can request VPN privileges to access internal campus resources remotely.  Examples of this include Banner INB and RDP connections to individual desktops and/or departmental servers.  VPN access requires supervisory approval. Due to current capacity limitations, please only connect to the VPN when using a service that requires VPN and be sure to disconnect from the VPN when you are no longer using that service.
COVID-19 Internet Resources
Build your skills with IT offered training, designed with you in mind. If you're looking to expand your knowledge, refresh or just looking for professional development you've come to the right place! All of our trainings are online. Once you register, you will receive a Web-ex link.
ITS student employment positions
This article guides users through the steps of setting up authentication methods for account recovery
Duo (Two-Factor) Authentication
EagleApps is NCCU’s application virtualization solution.
The Self Care Portal can be used to manage your telephone settings, including changing and updating settings without contacting the helpdesk. You’ll be able to customize the following features:
 Manage your client/portal password and phone pin
 Setup and Assign Speed Dial Numbers
 Establish a contact page for your Personal Directory
 Setup Call Forwarding
 Change ring settings and voicemail notifications
These are steps to find an email that may be in quarantine.
The link to download Microsoft Office after your purchase through the Microsoft Distribution Program.