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Steps for your initial mobile phone setup
- Turn on phone – make sure it is charged _phone says HELLO
- From the setup screens: Click English – United States
- Near bottom - Check Cellular Network (system repeats) Re-enter above information
- Follow Screens
Note: Do not check – setup Apple Accounts. We do not use Apple cloud- personal only
Please remember the pass code for phone wipes and phone upgrades
- Accept phone agreement
- Click Start to program phone
- Test to make sure number rings to phone.
Note: If there is no sound - Check to make sure ringer is on – Side top left. If it is Red the ringer off.
Steps for setting up your email through the mail settings on your mobile device
- Go to the Email Icon Settings option on your phone.
- Select Exchange mail box.
- Enter your email address.
- Under Description – Remove exchange & enter NCCU or other name - Click Next
- Select Configure Manually
- Follow Instructions with information below. Make sure (AD) is entered with username.
- Should receive all check marks – all is ok.
- If not - Save and go back to Passcode and Accounts under settings- the name you enter. Most often it is the passcode. Re-enter passcode.
- Sometimes AD maybe locked due to may tries. Call Help desk at 7676 to unlock.
Note: On the SE2020 phone - to access the keyboard – press continue at top right or go to Mailbox arrow at top left. Touch - In Box for messages then go back to type screen. Then type.
Setting Up Your Wireless Network Connection (on campus)
- Go to Settings
- Select WI-FI
- Select Eagles
- The NCCU screen will pop up, Select permanent user
- Enter your user ID and your Password
- A scroll bar will appear and run, when this is finished the wireless setup is complete.
Setting Your Device Up for iCloud Backup
- Current phone – sign in to iCloud – verify selected items to be sent is checked
- Sync contacts to email
- Log in to new phone – verify what you wish to download is checked. Download time varies depending on amount of data and speed of network.