Interns Onboarding Instructions

Outlook Setup

Please review the following knowledge base article to set up Outlook:

https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=122651

TeamDynamix

TeamDynamix is the helpdesk system we are using to keep track of tickets, projects, and operational tasks. Please use the following article to get knowledge of TeamDynamix:

https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=116932

WebEx Teams Setup

After you get access to the AD Account, go to the following URL:

https://teams.webex.com/signin

Enter your NCCU email and hit Next

This is the tool we are using to chat with the team and for meeting. Make sure you download the WebEx Teams Desktop App.

List of Websites and Documents you will need in day to day activities

• Current NCCU:   https://www.nccu.edu/
• myEOL:               https://myeol.nccu.edu/
• Tech Support:     https://nccu.teamdynamix.com/
• Siteimprove:       https://siteimprove.com/
• Modolab(Test):    https://www.modolabs.net/applications/northcarolinacentral/dashboard
• Modolab(Sandbox):    https://www.modolabs.net/applications/nccusandbox/dashboard
• XModule Documentation:  https://xmodule.modolabs.net/default/

Knowledge base Articles

• NCCU Department List (Useful in selecting Areas for Events and Announcements): https://docs.google.com/spreadsheets/d/1MMDtp35bZU5f-pDVGM5UoA5fFuob42zmY-GkCW-Oz-c/edit#gid=0
• Boilerplate Text for Web Services : https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=119487
• Webform Creation Guide and Boilerplate Text: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=116646
• Introduction to TeamDynamix: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=116932
• Siteimprove Tutorial: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=115940
• Create Events, Announcements and Upload Documents in myEOL: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=122718