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After ordering your new computer, this is what will happen before it is ready for usage.
Note: To order a new computer, visit EaglePurch in myEOL and make your selection in the Dell or Apple punch-out.
After your order is placed and shipped, it will be delivered to NCCU Central Receiving. At that point, the purchase order owner will receive an email with a sender line like this:
Note: This notification means your equipment has been received, tagged, scanned and is ready to go to ITS for imaging and setup.
- When you receive this email, you will need to enter a ticket in our ITS ticketing system to alert ITS that the computer is on the way for imaging. Click on the link below to access the ticket:
https://nccu.teamdynamix.com/TDClient/1852/Portal/Requests/TicketRequests/NewForm?ID=Lyy-QViSvY8_
- ITS will then contact Central Receiving to bring over your computer(s) for set up.
- When your new computer is setup you can expect certain things to occur:
- The technician will have a checklist (see below) that he/she will follow to do your setup.
- If this is a new computer, not a computer replacement, it will be less complicated. Replacing a computer will have extra steps to capture any information that needs transferring from your old computer to your new computer.
New Computer Setup Checklist
