Voicemail: Setting Up Alternate Voicemail Greeting

Summary

This guide will assist in creating an alternate (out of office, temporary) greeting within the voicemail system.

Body

University phones may be set to play an alternate greeting during a specific time period when you want to indicate special circumstances, such as when you are on vacation. (For example, 'I will be out of the office until....')

You can disable a greeting at any time. When a greeting is disabled, the voice mail system no longer plays it, although the recording is not erased. Note, only voice mail greeting is available at a time. Enabling an alternate greeting will prevent the standard, closed or holiday greeting from playing.

Details

  1. Press the Messages key to access the voice mail system.
  2. Enter your password/PIN to log in to the voice mail system.
  3. Press 4 for Setup Options
  4. Press for Greetings. You can listen to your current greeting or press to skip hearing your current greeting.
  5. Press 2 for Alternate Greeting (When your alternate greeting is enabled, choosing the option disables it; when it is disabled, choosing the option enables it.)
  6. If you enabled your alternate greeting, choose the applicable option:
    To set an end date, press 1
    To have no end date press #
    ('No end date' enables your alternate greeting indefinitely)

If you choose to set an end date, you will hear:

  • Press 0 for later today
  • Press 1 for tomorrow
  • Press 2 for 2 days from now (and so on)
  • Press 9 to set a month and day
    • Follow the prompts to select the month/day/time/AM or PM

After you have set the end date, the system will repeat your selection to you and give you the options:

  • If this is correct, press 1
  • If you want to change, press 2

Details

Details

Article ID: 15245
Created
Tue 7/26/16 2:50 PM
Modified
Fri 6/9/23 3:57 PM