Recently Modified Articles

This article will provide users information for contacting the Eagle Technical Assistance Center (the ITS helpdesk) at 919-530-7676 if they have forgotten their password and are attempting to reset it on their own. Enrollment in the Self-Service Password Reset is needed if a user would like to self-service their own account.
This article provides information regarding password expiration for myEOL. Users with an expired password and are not registered for Self-Service Password Reset will need to contact helpdesk at 919-530-7676 to have their password reset.
This guide will assist in changing ringtones on NCCU office phones.
Instructions to modify the optional voicemail configuration (change greetings, settings, etc.)
IPTV Support for cable streaming services in select Residential halls.
COVID-19 Internet Resources
This article guides users through the steps of setting up authentication methods for account recovery
This article serves as a guide for students, staff, and faculty steps for resetting their own passwords. Verification methods will need to be setup beforehand in order to successfully reset their AD password on their own.
Learn best practices for securing your virtual meetings.
This guide will assist in creating an alternate (out of office, temporary) greeting within the voicemail system.
Microsoft Office 2016 Getting Started Resources
Microsoft Office information
These are steps to find an email that may be in quarantine.
Use myEOL to access, email, Banner SSB and more. VPN access is not required to use resources in myEOL.
Steps for opening and saving Your EagleApps Files on Your Chromebook
This article serves as a guide for staff, faculty, and students to be able to unlock their nccu accounts. Users will need to have setup verification methods beforehand in order to successfully unlock their AD account on their own.
Voicemail user guide for setup, and assistance with how to check messages (internal and external).
Transferring Documents to Your OneDrive
Transferring Data to the OneDrive
This guide will assist staff and faculty setup calendar integration for Office 365 for their Zoom Desktop Client
This is a simple students guide with images on how to set up Calendar and Contacts Integration for Zoom desktop client.