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Build your skills with IT offered training, designed with you in mind. If you're looking to expand your knowledge, refresh or just looking for professional development you've come to the right place! All of our in person workshops will be held in the Farrison-Newton Communications Building, Suite 264. For online workshops, participants will receive a Web-ex link.
Generate reports that provide detailed information about each meeting, event, or session that you have hosted on your site.
Getting started with WebEx Teams
Editing your WebEx Recurring Meetings with the WebEx and through WebEx
COVID-19 Internet Resources
How to share your whiteboard in a WebEx meeting.
How to schedule WebEx meeting from your Outlook.
Directions for access to Google-Suite.
Google collaborative resources
Joining a WebEx meeting.
Free assistive technology resources
Gantt charts, project management software
Free Adobe Resources
Free educational development
Jabber for Windows information
The Self Care Portal can be used to manage your telephone settings, including changing and updating settings without contacting the helpdesk. You’ll be able to customize the following features:
 Manage your client/portal password and phone pin
 Setup and Assign Speed Dial Numbers
 Establish a contact page for your Personal Directory
 Setup Call Forwarding
 Change ring settings and voicemail notifications
Instructions on downloading the Jabber for Android app.
Instructions on downloading the Jabber for iOS app.
Getting Started with Webex Meetings
This is a link to the steps to transfer contacts from an old NCCU owned phone to a new one.
Voicemail user guide for setup, and assistance with how to check messages (internal and external).
This guide will assist in creating an alternate (out of office, temporary) greeting within the voicemail system.
Instructions to modify the initial voicemail setup (change greetings, settings, etc.)
This guide will assist in changing ringtones on NCCU office phones.
Instructions for placing local, long distance, and international calls via the campus communication (telephone) system.