Banner & NCCU Applications

Ancillary Processing (Includes Imports, Exports, Data Loads)
Application Upgrades and Patches, Clones, Table Backups, Appworx Management
Banner Account Creation Request, Banner Account Management
Banner Password Reset; Banner Document Management (BDM), Banner Finance
Banner General, Banner HR, Payroll, Position Control, Banner INB Access
Banner INB connection issue, Banner SSB Pin Reset, Banner Student, BDM Request
BDM Request Form, Creating A New Report or Dashboard, FACES/25 Live, Governmental Reporting, Modifying Existing Report or Dashboard, SciQuest (Eagles Purch), TouchNet Marketplace

Services (20)

Ancillary Processing (Includes Imports, Exports, Data Loads)

Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.

Application Upgrades and Patches, Clones, Table Backups

Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table

Appworx Management

Job Creation, Account Creation/Modify/Delete or Schedule Change.

Banner Account Creation Request

Request a new Banner INB Account.

Banner Account Management

Banner Password Reset; Unlock Account; Account Deletion.

Banner Document Management (BDM)

Support related to Banner Document Management

Banner Finance

Troubleshoot Banner Finance INB or SSB issues

Banner General

Troubleshoot Banner General INB or SSB issues

Banner HR, Payroll, Position Control

Support related to Human Resources, Payroll, Position Control, Employee Self-Service

Banner INB Access

Banner INB connection issue

Banner SSB Pin Reset

Banner SSB pin reset when expired or locked

Banner Student

Troubleshoot Banner Student INB or SSB issues

BDM Request

BDM Request Form

Creating A New Report or Dashboard

Creating a new report in WebFOCUS and Blackboard Analytics, SAS Analytics

FACES/25 Live

Troubleshoot and support issues for Faces

Governmental Reporting

Provide overall governmental reporting support and issue resolution relative to UNC-GA and other state agencies.

Modifying Existing Report or Dashboard

Modifying\updating existing reports or Dashboards.

SciQuest (Eagles Purch)

Issues/concerns related to Eagle's Purch

TouchNet Marketplace uStore Request

eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.

Webfocus Account Management

Webfocus Account Creation, Modification and Deletion