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Knowledge Base

Categories (16)

Single Sign-on, Shibboleth CAS, LDAP, NCCU Username and Password, Student email, Employee email
AV Presentation & Special Event Support, Digital Signage, Streaming Media
Banner INB, Banner SSB, and TeamDynamix
Blackboard analytics, WebFOCUS, SAS Visual Analytics, LabStats, Google Analytics
Data Network Services, Web VPN, Wireless/Wired Network
Graphics Design, Mobile Apps, Web Analytics, Web Applications, Web CMS, Web Integration, Web Site Development
Microsoft Office, Office 365, SPSS, Software License Coordination, Standard Software, University Laptop Program, Windows/MAC OS
Microsoft IT Academy, Online Training, Specialized Software Training, Web Liaison Training
PaperCut, Follow Me Printing, Mobile Device Printing
Backups, System Administration
Jabber IM & Presence, Departmental Shared Folders, Microsoft Exchange Active Directory, Outlook, SharePoint, FACES, WebEx, Google Apps, Eagles Cloud, Eagle Apps
WebEx, Voicemail/Unified Messaging, Self Care Portal, Mobile Devices, Telephone Services (employees), Eagle Status
Collaboration Rooms, Computer Classrooms, Technology Enhanced Classrooms, Labs, EagleApps
Desktop Support & Consulting, Project Management, Student Employment, ETAC
Firewall Administration, SSL Certificates, Vulnerability Scanning