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Please fill out the request form with detailed description of your technical issue.

Issues with computer, speakers, keyboard (i.e) hardware malfunction

This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.

Email, Shared Mailboxes

Web page creation and maintenance

Banner Password Reset; Unlock Account; Account Deletion.

Telecom services includes changing the Cisco VoIP phone display name.

Telecom can add, remove or change Cisco VoIP desktop phone features

Troubleshoot network connectivity issues.

Classroom technology support issues, Classroom technology design

Provides technical support for audio/visual related services at University sponsored special events.

Add printer, troubleshoot printing issues

Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)

Troubleshoot Banner General INB or SSB issues

Creating a new report in WebFOCUS and Blackboard Analytics, SAS Analytics

Request a technology quote.

Click here to submit a project request to ITS for review.

Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal

Software Installation Quote Request Form

Request new or upgrade NCCU administered mobile phone.

Office Move is a change in physical location.

Banner INB connection issue

Troubleshoot Banner Student INB or SSB issues

Self service password reset

Web application development focuses on the interaction and management of information both inside and outside the browser.