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Please fill out the request form with detailed description of your technical issue.

This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.

Email, Shared Mailboxes

Web page creation and maintenance

Issues with computer, speakers, keyboard (i.e) hardware malfunction

Telecom can add, remove or change Cisco VoIP desktop phone features

Telecom services includes changing the Cisco VoIP phone display name.

Banner SSB pin reset when expired or locked

Provides technical support for audio/visual related services at University sponsored special events.

Banner Password Reset; Unlock Account; Account Deletion.

Software Installation Quote Request Form

Click here to submit a project request to ITS for review.

Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.

ITS Graphic Design services offers compelling imagery for use within my EOL and web pages hosted inside the content management system.

Web application development focuses on the interaction and management of information both inside and outside the browser.

Troubleshoot Banner Student INB or SSB issues

Add printer, troubleshoot printing issues

Classroom technology support issues, Classroom technology design

Troubleshoot network connectivity issues.

Troubleshoot and support issues for Eagles’s Purch and Faces

Self service password reset

Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.

Request a meeting with Web Services.

ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.