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Please fill out the request form with detailed description of your technical issue.

Issues with computer, speakers, keyboard (i.e) hardware malfunction

Web page creation and maintenance

This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.

Email, Shared Mailboxes

Banner Password Reset; Unlock Account; Account Deletion.

Provides technical support for audio/visual related services at University sponsored special events.

Click here to submit a project request to ITS for review.

Software Installation Quote Request Form

Classroom technology support issues, Classroom technology design

Telecom can add, remove or change Cisco VoIP desktop phone features

Banner INB connection issue

Web application development focuses on the interaction and management of information both inside and outside the browser.

Troubleshoot Banner Student INB or SSB issues

Request a new Banner INB Account.

Troubleshoot network connectivity issues.

Request new or upgrade NCCU administered mobile phone.

Request a technology quote.

Telecom services includes changing the Cisco VoIP phone display name.

Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.

Self service password reset

Banner SSB pin reset when expired or locked

Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.

Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table

Troubleshoot Banner General INB or SSB issues