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Network & Communication Services

Voicemail/Unified Messaging, Mobile Devices, Telephone Services (employees), Eagle Status

Services (12)

Cable Television

ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.

Network Connection

Troubleshoot network connectivity issues.

Phone Moves, Adds & Changes

Telecom can add, remove or change Cisco VoIP desktop phone features

Phone Name Change & Voicemail Passcode Reset

Telecom services includes changing the Cisco VoIP phone display name.

Phone Repair

Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.

Port Repair

CATV/Ethernet/Wall plate that contains these ports.

Public IP Address

Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration

Request for Mobile Phone Service

Request new or upgrade NCCU administered mobile phone.

Reserve IP Address

Static IP address (Internal access only), Remote Access to System, DHCP Request

VPN Access

Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)

Wireless Access

Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal

Wiring

Ethernet wiring; cable TV and internet