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Eagle Technical Assistance Center
The Eagle Technical Assistance Center (ETAC) the front-line of support for the ITS department. You can contact ETAC by:
- Visiting https://helpdesk.nccu.edu (you're here) and submitting a trouble ticket.
- Visiting the ITS knowledgebase for self-support options at https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/
- Calling ETAC at 919-530-7676 and speaking to one of our knowledgeable ETAC representatives.
Note: Visit our ticketing system homepage for current hours of operation:
https://nccu.teamdynamix.com/TDClient
Eagle Technical Center
The Eagle Technical Center (ETC) is the in-person support center for personal devices for ITS. Hardware and software repair is provided for a small fee at the Eagle Technical Center (ETC). Consultations and workshops are provided at no charge. You can contact the ETC by:
- Calling 919.530.5038.
- Visiting us in the James E. Shepard Library on the first floor.