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Knowledge Base
Categories (16)
Accounts & Access
Information about AD Accounts, Email, Individual User Mailbox, and Password Reset.
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Banner & NCCU Applications
Information about Ancillary Processing (Includes Imports, Exports, Data Loads)
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Classrooms & Learning Spaces
Information about Classroom AV Equipment, the ITS MakerSpace and Technology Enhanced Classroom Equipment.
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Collaboration, Servers & Storage
Information about Common WebEx, Drive-File Sharing, Departmental Shared Mailbox, Eagle Apps, Jabber Service, SharePoint Departmental Sites, and SharePoint Permissions Request.
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Getting Started with NCCU Technology
ITS resources that will assist with getting started with your NCCU technology resources.
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Hardware & Software
Information about Adobe, Microsoft Office, Desktop Support, Internet Browsers, Google, IPTV, Equipment Drop Off, Faculty/Staff Loaner Equipment, Hardware, Office/Individual Equipment, University Laptop Program and Software
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Information Security
Information about Duo, FileLocker, Password Protections, Email Encryptions, SPAM and Identity Finder
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Media & Event Support
Audiovisual, video conferencing/streaming and recording as well as cable TV support services.
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Network & Wireless Services
Information about Wireless, Registering Devices, Removing Devices.
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Phones, Telecommunications and Conferences
Information about Jabber, Office Telephones, and Mobile Devices.
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Student Printing
Information about Student Printing and ITS supported printing services.
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Professional Services
Information about Student Employment and Project Management
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Remote Technology Resources
Information about Learning Remotely, Teaching Remotely, Working Remotely and COVID-19 Technology Resources.
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Room Reservations
Information about reserving spaces on campus.
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Training & Workshops
ITS Training provides the NCCU Community with learning opportunities that span the computing spectrum. Curricular programs range from in-classroom and online courses, to training videos and knowledge base articles.
We are here to assist you with all of your technology needs!
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Web Services
Information about the NCCU website, myEOL, TouchNet, web training and/or consultations and web graphics.
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Articles (2)
How do I add my preferred first name in “My Information”?
This article shows the steps to updating your preferred first name within Banner.
Internal Links for Employees
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Popular Articles
Password Management - Overview
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