Password Management - Overview

Forgotten passwords and locked accounts can be extremely frustrating, so ITS is excited to be able to provide Self Service Password Reset (SSPR) to address these issues without having to call the Help Desk. For more information about Self-Service Password Reset (SSPR) click here.

Self-Service Password Reset (SSPR) is a Microsoft service that allows users who have forgotten their account password, or who have been locked out by having too many failed login attempts, to set a new password and unlock their account if needed.  

NOTE: Before you can use the Self-Service Password Reset (SSPR) tool, you must register. If you have not registered and are having login issues contact the Eagle Technical Assistance Center (ITS helpdesk) at 919-530-7676.


Register for Self-Service Password Reset (SSPR), click the button below:

[Enter your NCCU email address at the initial email sign-in. Then use your NCCU username and password to sign-in]


If you know your password and need to change it, click the button below:

[Enter your NCCU email address at the initial email sign-in. Then use your NCCU username and password to sign-in]


If you are locked or forgot your password, click the button below:

[Enter your NCCU email address at the initial email sign-in. Then enter the characters in the picture]​​​​​​​

 
 

Please be reminded that for technical questions and issues you can contact our Eagle Technical Assistance Center (ITS helpdesk) by calling 919-530-7676 or submitting a ticket to https://helpdesk.nccu.edu.

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Details

Article ID: 133817
Created
Wed 6/30/21 4:29 PM
Modified
Mon 8/16/21 9:34 AM