 Password Management

Changing Your Password through MS Outlook (faculty and staff)

This article provides information regarding password expiration for myEOL. Users with an expired password and are not registered for Self-Service Password Reset will need to contact helpdesk at 919-530-7676 to have their password reset.

This article will provide users information for contacting the Eagle Technical Assistance Center (the ITS helpdesk) at 919-530-7676 if they have forgotten their password and are attempting to reset it on their own. Enrollment in the Self-Service Password Reset is needed if a user would like to self-service their own account.

This article provides users access to the Self-Service Password Reset portal options. New users can register and existing users can manage their account.

This article serves as a guide for students, staff, and faculty steps for resetting their own passwords. Verification methods will need to be setup beforehand in order to successfully reset their AD password on their own.

This article guides users through the steps of setting up authentication methods for account recovery

This article provides FAQs for the Micorosoft Self-Service Password Reset tool available to staff, faculty, and students

ITS will implement a step that will require registration for password reset starting October 1st