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Configure Microsoft MFA using the Authenticator App
The Microsoft Authenticator Application provides 1-touch approval via Push notifications and/or time-based access codes on your smart device, making MFA user-friendly. The app can be installed from the App Store or Play Store on your iOS or Android device.
Step 1. Please install this application on your cell phone prior to beginning this process. Open the app and agree to the Privacy statement.
Step 2. Log into your account from a computer. You will be asked to provide more information to keep your account secure. Click “Next”.
Step 3. Click “Next”.
Step 4. Enter Password and Click “Sign in”.
Step 5. Click “Next”.
Step 6. Open the Authenticator App on your smart device. If prompted, allow notifications. Then add an account and select “Work or School”.
Step 7. Scan the QR Code (on your screen) with the Authenticator App. After you scan the QR code, choose “Next”.
Step 8. Approve the notification we’re sending to your app on your smart device.
Step 9. Your registration is now complete.
Configure Microsoft MFA Without a Smartphone
The Microsoft Authenticator Application provides 1-touch approval via Push notifications and/or time-based access codes on your smart device, making MFA user-friendly. Phone call allows you to use your mobile phone or office phone to receive a verification request through your phone. With this MFA method, you'll receive a phone call from Microsoft, and be prompted to press the # (pound) key on your phone's dial pad to authenticate your login.
Note: If you've decided to use phone calls for your MFA method, we would strongly recommend having your phone on hand before the setup process.
| ** Using office phones for MS MFA is not recommended as it ties the authentication process to a physical location, limiting access when you are away from the office. Additionally, it poses a security risk if the office is unattended, as anyone with access to the phone could potentially receive authentication requests. ** |
Step 1. When prompted on the "Keep your account secure" page, select "I want to set up a different method”.
Step 2. Select "Phone" and “Confirm”.
Note: Office phone is not recommended.
Step 3. Enter your phone number and select "Call Me" or “Receive a Code”.
Step 4. Click “Next”.
Step 5. Insert the 6-digit code and click “Next”.
Step 6. Click “Next”.
Step 7. Your registration is now complete.