TeamDynamix Service Portal Roadmap 2025-2026

TeamDynamix Service Portal Roadmap 2025-2026

 

Version 2.0 – Launching March 10, 2025

    •    Complete UI Redesign – A refreshed look across pages and service categories for improved navigation and accessibility.

 

Version 2.1 – Summer 2025 (Planned Enhancements)

    •   Conversational AI Chat Bot Launch – A new Conversational AI Bot to assist with common requests and streamline user interactions.

    •    Knowledge Base Improvements – Enhanced search and content organization to make finding answers faster.

    •    Service Form Updates – Refinements to forms for a more seamless request experience.

    •    Workflow Updates – Optimized service request flows for better efficiency.

    •    iPaaS Updates – Integration improvements to expand automation and connectivity.

 

Version 2.3 – Winter 2025-2026 (Planned Enhancements)

    •    Updated UI for Categories – Further refinements to service category layouts for better usability.

    •    Knowledge Base Enhancements – Continued improvements for better self-service support.

    •    Service Form Updates – Ongoing refinements based on user feedback.

    •    Workflow Updates – Further optimizations to improve processing speed and accuracy.

    •    iPaaS Updates – Additional automation and integration capabilities.