Categories (11)

Accounts & Access

Single Sign-on, Shibboleth CAS, LDAP, NCCU Username and Password, Student email, Employee email

Business Applications

Upgrades, Patches, Interfaces, Data Extractions, Imports and Exports, Banner and Non-Banner Ancillary Processing

Business Intelligence & Reporting

Blackboard analytics, WebFOCUS, SAS Visual Analytics, LabStats, Google Analytics

Classrooms & Learning Spaces

Collaboration Rooms, Computer Classrooms, Technology Enhanced Classrooms, Labs

Collaboration & Storage

Jabber IM & Presence, SharePoint, Eagle Apps, WebEx, Common Drive-File Sharing

Network & Communication Services

Voicemail/Unified Messaging, Mobile Devices, Telephone Services (employees), Eagle Status

Hardware & Software

Microsoft Office, Software License Coordination, Standard Software, University Laptop Program, Windows/MAC OS, Computer Hardware

Media & Events

Event Setup, Video Conferencing, Video Streaming and Recording

Student Printing

PaperCut, Follow Me Printing, Mobile Device Printing


Microsoft Imagine Academy, Online Training, Specialized Software Training, CMS and Web Liaison Training

Web Services

Graphics Design, Mobile Apps, Web Analytics, Web Applications, Web CMS, Web Integration, Web Site Development

Services (1)

General Support

Please fill out the request form with detailed description of your technical issue.


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