Accessing and Downloading Your Recorded WebEx Meetings

Accessing and Downloading Your Recorded WebEx Meetings
1. To access your recordings on the WebEx server, log into your WebEx account, at, and click on Recordings (My Recorded Meetings)

Or from the classic view, Navigate to WebEx Meetings, then select “My Recorded Meetings”  

2. Your recordings will display, and the buttons on the right enable you to playback your recording,
email links, modify, disable or to download and delete them.

3. To Download, Click Download. It's the first option in the menu. This will download the file. The file will download in the .MP4 format, which is playable in the default video players for both Windows and macOS.

4. If you haven't installed the WebEx Network Recording Player on your computer, click the Download ARF player link in the pop-up window, then follow the on-screen instructions to download and install the file.

Clicking on the link for the recording will display a prompt to install the player on your computer or you can install the recorder and player

by Clicking on "Downloads" and selecting Recorder and Players (See image below) 


NOTE: You will need to install the recorders and players, If you do not have administrative rights to install, contact ETAC Support at 919-530-7676 for assistance.

  1. The Recording and Playback page will display. From the list of recorders and players,
    Format (.arf) files. This will enable you to play WebEx recordings that you saved to your
    WebEx temporary storage area. It is available for both PCs and Macs.
  2. This application also will enable Hosts to convert the native WebEx .arf file to several
    different standard video formats that can be imported into video editors. 

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Article ID: 115837
Tue 9/8/20 5:49 PM
Tue 9/8/20 6:27 PM