Classroom Collaboration - WebEx-Blackboard
1. Click on Classroom Collaboration at the top
2. Under General, all your work takes place in spaces where you can send messages, make calls, have video meetings, whiteboard, and share files. A General space with all the members of your team is available by default.
3. Click Create New Space to create any additional spaces for you and multiple people or message someone directly.
Please note: You have a General team for your course, and you may have spaces for smaller groups within the course.
Send a Message
When you send a message to a person for the first time in Cisco Webex Teams, you create a conversation just between the two of you. The next time you message that person, your conversation picks up right where you've left it. When you send a message to a space, all the members of that space can see your message.
1. From the Webex Education Connector in your course, go to Webex Teams > Spaces.
2. Select the space or the person you want to send a message to.
3. Write your message and press enter.
Share a File
Easily and quickly share a file, like a lecture notes or a group project, using Classroom Collaboration. You have a few different options for sharing files.
1. Drag and drop the file into the message area or click the paper clip icon 
and select a file.
2. Select to send the file.
If you have any problems or questions about Webex, visit our ticketing system to submit a support ticket. The steps are below:
- Visit https://helpdesk.nccu.edu,
- Click on the "Submit Helpdesk Ticket" button
- Click on the "Collaboration, Servers & Storage" section
- Click on "WebEx" to submit a help ticket for support.
- Click on the "Request Service" button.
- Enter your information.