Overview
The TeamDynamix Mobile app allows technician users to connect to TeamDynamix from a mobile device. This article describes how to find, install and connect the TeamDynamix Mobile app.
Step 1: Installing TeamDynamix Mobile
The TeamDynamix Mobile app is available in the App Store and Google Play store. You can find the app using one of these methods:
- In TDNext, open the Downloads application and select TeamDynamix Mobile. Use the mobile device's camera to scan the Install the Mobile App QR Code or click on the App Store or Google Play store icons.
- In the App Store or Google Play Store, search "TeamDynamix".
- Click these links to go directly to the App Store and Google Play store.
Step 2: Registering the Mobile App
The TeamDynamix Mobile app must be registered to your instance of TeamDynamix in order to connect. Follow these steps to register your mobile app:
- Using your computer, sign in to TDNext in the environment you would like to connect to.
- Open the Downloads application and select TeamDynamix Mobile.
- Use the mobile device's camera to scan the Register the Mobile App QR Code. The Mobile App will open and automatically register to this TeamDynamix environment.
Step 3: Sign In to the Mobile App
Once you've registered to an instance of TeamDynamix, use the credentials you normally use for the TeamDynamix web application to sign in. If your organization uses Single Sign On, you will see the Single Sign On page, otherwise you will use the Username and Password field to provide your TeamDynamix credentials.