Overview
The following article will provide you guidance on various ways an end user can keep a status of the service ticket they have submitted.
Accessing your ticket through Email
1. When you create a ticket or a ticket is created for you an email will automatically be generated and sent to you from "Notify@teamdynamixapp.com"
2. At the bottom of the email body you will have a few links with different ways to access your ticket based on the device you are using at that time (Ex. Computer or Mobile Device). *Note - to leave a comment on your ticket all you need to do is reply to the email".
3. A new window will appear with your ticket information. At the bottom of that page you will see a section called "Feed". Any updates or comments on the ticket will be listed there. 
Accessing your ticket through Through TeamDynamix
1. When logging into Myeol in the "Administrative & Academic Services" section select TeamDynamix.
| Note: If the TeamDynamix icon is not listed you will need to click "View All Services" then select TeamDynamix |
2. A new window will appear and pn the left hand side option you will see a link for "My Submitted Tickets"
3. From there you will have some options to search your submitted tickets with different filtering options or scroll down and see the tickets listed out.