Interns Onboarding Instructions

Outlook Setup

Please review the following knowledge base article to set up Outlook:

https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=122651

TeamDynamix Setup

TeamDynamix is the helpdesk system we are using to keep track of tickets, projects, and operational tasks. Please use the following article to set up TeamDynamix Desktop:

https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=116932

Also, Use the following article to see the steps to work on ticket and submit your time in TeamDynamix Time and Expense: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=122683

WebEx Teams Setup

After your get access to AD Account, go to the following URL:

https://teams.webex.com/signin

Enter you NCCU email and hit Next

This is the tool we are using to chat with the team and for meeting. Make sure you download the WebEx Teams Desktop App.

List of Websites and Documents you will need in day to day activities

• Current NCCU:   https://www.nccu.edu/
• Legacy NCCU:    https://legacy.nccu.edu/
• myEOL:               https://myeol.nccu.edu/
• Tech Support:     https://nccu.teamdynamix.com/
• Siteimprove:       https://siteimprove.com/
• Campus Map:     https://web.nccu.edu/map/
• Modolab(Test):    https://www.modolabs.net/applications/northcarolinacentral/dashboard
• Modolab(Sandbox):    https://www.modolabs.net/applications/nccusandbox/dashboard
• XModule Documentation:  https://xmodule.modolabs.net/default/

Knowledgebase Articles

• NCCU Department List (Useful in selecting Areas for Events and Announcements): https://docs.google.com/spreadsheets/d/1MMDtp35bZU5f-pDVGM5UoA5fFuob42zmY-GkCW-Oz-c/edit#gid=0
• Boilerplate Text for Web Services : https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=119487
• Webform Creation Guide and Boilerplate Text: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=116646
• Introduction to TeamDynamix: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=116932
• Siteimprove Tutorial: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=115940
• TeamDynamix Tickets and Time Submission: https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=122683