Students receive their alternate pins (registration pin) from their academic advisors. ITS is unable to provide any assistance with obtaining an alternate pin. Once an alternate pin has been obtained from an academic advisor, students should be able to complete the registration process.
If, after accessing Banner SSB from MyEOL, you receive the screen below, it is requesting your pin to logon to the system. This pin, as a default, is your birthday in the format of six digits (MMDDYY), not your alternate pin.
If you need assistance with accessing Banner SSB, please click the link below and submit a ticket to have the pin reset. Alternatively, you can contact the help desk at 919-530-7676 for assistance over the phone.
Banner SSB Pin Reset Request