Disabling Private Wi-Fi Addresses for iOS and MacOS Devices

The following article will provide guidance on configuring iOS and macOS devices to use private Wi-Fi addresses.

Apple has introduced two features in iOS and macOS that can cause connection issues within enterprise networks, including our EAGLE-SOAR network.

These two settings are:

•  Private Wi-Fi Address (iOS only)
•  Limit IP Address Tracking

Disabling these two settings will allow your iOS or macOS device to connect to campus networks more consistently and the connection should remain more stable.

Important Note:  To ensure optimal connectivity, all mobile devices being connected to EAGLE-SOAR should remove/forget any other NCCU campus Wi-Fi networks from their saved connections. Specifically, please delete/forget the following networks from your device settings before proceeding:

• EAGLES
• NCCU-GUEST
• EAGLE-GUEST
• FacStaff-Wifi  (For Faculty and Staff only)

Configuring iOS Devices (16.x and later)

To change these settings on iOS:

1. Open Settings on your device.
2. Tap Wi-Fi.
3. Tap the information icon beside the campus network you are connected to. 
4. Toggle off these settings:

• Private Wi-Fi Address
• Limit IP Address Tracking

To change this setting on macOS Ventura:

1. Open System Settings on your device.
2. Click Wi-Fi.
3. Click Details next to the campus network you are connected to.
4. Toggle off this setting:

• Limit IP Address Tracking

To change this setting on macOS Monterey:

1. Open System Preferences.
2. Click Network.
3. On the left sidebar, select Wi-Fi.
4. Toggle off this setting:

• Limit IP Address Tracking

For further clarification, please refer to the following Apple support documents:

• Use private Wi-Fi addresses on iPhone, iPad, iPod touch, and Apple Watch:  https://support.apple.com/en-us/102509
• About private Wi-Fi addresses and enterprise networks:  https://support.apple.com/en-us/102076