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This article will provide users information for contacting the Eagle Technical Assistance Center (the ITS helpdesk) at 919-530-7676 if they have forgotten their password and are attempting to reset it on their own. Enrollment in the Self-Service Password Reset is needed if a user would like to self-service their own account.
This article serves as a guide for students, staff, and faculty steps for resetting their own passwords. Verification methods will need to be setup beforehand in order to successfully reset their AD password on their own.