Password Management - Change Password Steps

The Microsoft Self-Service Password Reset (SSPR) tool allows staff, faculty, and students to reset, unlock, or change their password anytime without having to contact ITS! To take advantage, make sure that you register for Self-Service Password Reset (SSPR) to enable the feature.

NOTE: Before you can use the SSPR tool, you must setup verification methods (register). If you have not setup methods and are having login issues contact the Eagle Technical Assistance Center (ITS helpdesk) at 919-530-7676.

If you know your password but need to change it, follow the steps below:

1.  Visit and log-in.

2.  Locate the Help Icon "?" and select Password Management.

3. You may receive a Microsoft log-in, enter your full NCCU email address and click Next.

4. A Sign in prompt may appear on the screen, enter your NCCU username and current password. Click Sign in.


5. From the My Account menu, select Password from the far left.


6. Next, follow the prompts on the screen to change your password.

Password Requirements

Make sure that when you are changing your password you adhere to the following password requirements.

Your Active Directory password must:

  • be at least 8 characters in length,
  • have at least 1 numeric character (0-9),
  • have at least 1 upper case character (A-Z),
  • have at least 1 lower case character (a-z),
  • not include your username

7. Click the submit button.

8. Once your password was successfully changed, you will receive confirmation.



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Article ID: 132568
Wed 5/19/21 5:11 PM
Thu 10/14/21 7:27 PM