Voicemail: Setting Up Alternate Voicemail Greeting

University phones may be set to play an alternate greeting during a specific time period when you want to indicate special circumstances, such as when you are on vacation. (For example, 'I will be out of the office until....')

You can disable a greeting at any time. When a greeting is disabled, the voice mail system no longer plays it, although the recording is not erased. Note, only voice mail greeting is available at a time. Enabling an alternate greeting will prevent the standard, closed or holiday greeting from playing.


  1. Press the Messages key to access the voice mail system.
  2. Enter your password/PIN to log in to the voice mail system.
  3. Press 4 for Setup Options
  4. Press for Greetings. You can listen to your current greeting or press to skip hearing your current greeting.
  5. Press 2 for Alternate Greeting (When your alternate greeting is enabled, choosing the option disables it; when it is disabled, choosing the option enables it.)
  6. If you enabled your alternate greeting, choose the applicable option:
    To set an end date, press 1
    To have no end date press #
    ('No end date' enables your alternate greeting indefinitely)

If you choose to set an end date, you will hear:

  • Press 0 for later today
  • Press 1 for tomorrow
  • Press 2 for 2 days from now (and so on)
  • Press 9 to set a month and day
    • Follow the prompts to select the month/day/time/AM or PM

After you have set the end date, the system will repeat your selection to you and give you the options:

  • If this is correct, press 1
  • If you want to change, press 2
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Article ID: 15245
Tue 7/26/16 2:50 PM
Fri 10/22/21 10:50 AM