How To: Recover Zoom Recording From Trash

Overview:

This knowledge base article has been created to assist with recovering a previously recorded Zoom meeting from the trash in Zoom

Resolution

  1. Sign in to the Zoom web portal or the Zoom desktop application with SSO 

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  1. Go to the Recordings tab 

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  1. Click the Trash icon in the top right corner 

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  1. Select the recording you want to recover 

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  1. Click Recover then Recover again 

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Once you have recovered the recording from the trash, you will have access to the recording for 365 days (12 months). To ensure continue to have access to that video after the retention period, begin saving those meeting to your OneDrive or to an external drive - see knowlege base https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/ArticleDet?ID=152064.

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