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Services or Offerings?
Request to have card access added for academic and administrative buildings/areas on campus.

Add funds to student print quota

A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.

Alumni Information Request

Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.

Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table

Job Creation, Account Creation/Modify/Delete or Schedule Change.

The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.

Banner 9 connection issue

Request a new Banner INB Account.

Banner Password Reset; Unlock Account; Account Deletion.

Support related to Banner Document Management

Troubleshoot Banner Finance INB or SSB issues

Troubleshoot Banner General INB or SSB issues

Support related to Human Resources, Payroll, Position Control, Employee Self-Service