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Services or Offerings?
Academic & Administrative Building Access Request
  1. Services
  2. University Police
Request to have card access added for academic and administrative buildings/areas on campus.
AD Account Request
  1. Services
  2. Accounts & Access
This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.
Add Printer/Printing Issues
  1. Services
  2. Printing
Add printer, troubleshoot printing issues
Add to Student Print Quota
  1. Services
  2. Printing
Add funds to student print quota
Adobe Installation
  1. Services
  2. Hardware & Software
A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.
Ancillary Processing (Includes Imports, Exports, Data Loads)
  1. Services
  2. Banner & NCCU Applications
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Application Upgrades and Patches, Clones, Table Backups
  1. Services
  2. Banner & NCCU Applications
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Appworx Management
  1. Services
  2. Banner & NCCU Applications
Job Creation, Account Creation/Modify/Delete or Schedule Change.
Audio & Video Recording
  1. Services
  2. Media & Event Support
The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.
Banner 9 Access
  1. Services
  2. Banner & NCCU Applications
Banner 9 connection issue
Banner Account Creation Request
  1. Services
  2. Banner & NCCU Applications
Request a new Banner INB Account.
Banner Account Management
  1. Services
  2. Banner & NCCU Applications
Banner Password Reset; Unlock Account; Account Deletion.
Banner Document Management (BDM)
  1. Services
  2. Banner & NCCU Applications
Support related to Banner Document Management
Banner Finance
  1. Services
  2. Banner & NCCU Applications
Troubleshoot Banner Finance INB or SSB issues
Banner General
  1. Services
  2. Banner & NCCU Applications
Troubleshoot Banner General INB or SSB issues