Password Management - Expired Password

Expired Password

NCCU ITS requires all myEOL account passwords to be changed every 180 days. If an account password is not updated before the expiration date, the account won't be accessible until the user resets their password.


Already Enrolled for Self-Service Password Reset

NOT Enrolled for Self-Service Password Reset 

Contact The Eagle Technical Assistance Center (the ITS helpdesk) at 919-530-7676.

NOTE: Once you have updated your network password, be sure to sign in as soon as possible to all of your mobile devices. Doing so will help prevent getting locked out of your account.

Self-Service Password Reset Enrollment

ITS wanted to ensure that it is easy for you to recover your password if you ever forget it. To take advantage, make sure that you register for Self-Service Password Reset (SSPR) to enable the feature. SSPR allows you to reset, unlock, or change your password anytime without having to contact ITS! 

You can complete the sign-up process using your existing credentials (username and password) that you use to log in today. After registering, if you ever get locked out or forget your password you can reset it yourself anytime by visiting


Need additional help?

Watch this SSPR training video:



Please be reminded that for technical questions and issues you can contact our Eagle Technical Assistance Center (ETAC) by calling 919-530-7676 or submitting a ticket to

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Article ID: 133511
Mon 6/21/21 4:39 PM
Fri 10/22/21 12:48 PM