My Recently Visited Services

Please fill out the request form with detailed description of your technical issue.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


A breach at NCCU involves unauthorized access, exposure, or theft of protected data, such as stolen student records or lost unencrypted laptops containing Personally Identifiable Information (PII). Breaches can result from ransomware attacks, phishing, or accidental disclosures, leading to financial losses, reputational damage, and legal consequences.


Exception to access for Residential Life Only


A teleconference classroom and meeting room with video & conferencing capabilities.


Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.


Request to have card access added for academic and administrative buildings/areas on campus.


The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.


CATV/Ethernet/Wall plate that contains these ports.


Office of Institutional Research and Analysis Data or Survey Design Request Form


Student printing issues related to ITS supported printers


This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.

Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.


Requests to exceed the default Bank of America Card limits must be documented and approved prior to use. Once reviewed and approved by the requestor’s supervisor, the form will be routed to the Procurement Office for final review.


Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


Additions requested to the Student Printing Program


Request activation of network port within a residential dorm room


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Request assistance and have questions answered about Zoom.


Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.


Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration


Telecom can add, remove or change Cisco VoIP desktop phone features


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.