My Recently Visited Services
Request activation of network port within a residential dorm room
Please fill out the request form with detailed description of your technical issue.
This incident request is used for suspecting an NCCU user account of being compromised.
New Windows 11 Device Pick-Up Appointment
Departmental Shared Mailbox – Email Account Access
On-demand collaboration, online meeting, web conferencing and videoconferencing application.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Modifying\updating existing reports or Dashboards.
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Complete this ticket to request a campus announcement.
Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system. Please submit this request within 48 hours of required schedule change. This may request an unlock for a specific date, or a recurring change.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Request to have card access added for academic and administrative buildings/areas on campus.
This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.