My Recently Visited Services
Please fill out the request form with detailed description of your technical issue.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Please use the attached Excel file located the previous page in the right bottom corner.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.
Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal
Support related to Eagle’s Purch and Chrome River.
On-demand collaboration, online meeting, web conferencing and videoconferencing application.
Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration
Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.
Information Technology Services loaner program supports the needs of faculty and staff members that require the use of a University-owned laptop computer for the purpose of business travel.
Submit marketing materials for feedback and approval to ensure brand consistency.
If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.
This incident request is used for suspecting an NCCU user account of being compromised.
Classroom technology support issues, Classroom technology design
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.