My Recently Visited Services

Student printing issues related to ITS supported printers


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Assistance with Adobe accounts and related support needs.


Use this form to request event photography and social media coverage on the NCCU Office of Alumni Relations Instagram and Facebook for your event. Please submit your request at least two weeks in advance to ensure availability.


Please use the attached Excel file located the previous page in the right bottom corner.


Please fill out the request form with detailed description of your technical issue.


Telecom services includes changing the Cisco VoIP phone display name.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


The SHRA Supplemental Filing Form allows employees to move their grievance to the next step following an informal discussion, EEO Informal Inquiry, or Step 1 Mediation. The form must be submitted by the applicable deadline to continue the process. Employee Relations will review the submission and outline the subsequent steps.


Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.


Office of Human Resources Campus-Wide Communication; To ensure efficient processing and timely distribution, we encourage you to submit your communication request as early as possible. Early submission enables us to meet your desired deadline and ensures seamless coordination across the campus.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Brochures, flyers and other print or digital design work


Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table


Request to have card access added for academic and administrative buildings/areas on campus.


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


A breach at NCCU involves unauthorized access, exposure, or theft of protected data, such as stolen student records or lost unencrypted laptops containing Personally Identifiable Information (PII). Breaches can result from ransomware attacks, phishing, or accidental disclosures, leading to financial losses, reputational damage, and legal consequences.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


Formal purchases are those that are valued above the University’s general delegation of $100,000, including the amount of any renewals or extensions. State Term Contracts (STC) shall be used for formal purchases if applicable and mandatory. For subject matter not otherwise by an STC, competition shall be solicited by the Purchasing Department utilizing sealed bidding.