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News releases, editing services, story submissions
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Please fill out the request form with detailed description of your Canvas related issue.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Please fill out the request form with detailed description of your technical issue.
Request new or upgrade NCCU administered mobile phone.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.
eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Request activation of network port within a residential dorm room
Brochures, flyers and other print or digital design work
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.