My Recently Visited Services

Please fill out the request form with detailed description of your technical issue.


Complete this ticket to request a campus announcement.


Please fill out the request form with detailed description of your Canvas related issue.


If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.


Classroom technology support issues, Classroom technology design


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Departmental Shared Mailbox – Email Account Access


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Student printing issues related to ITS supported printers


If you need assistance while completing the “Purchasing and Travel Card Application and Agreement”, please contact ndaniel@nccu.edu.

Before submitting your application, please review the NCCU Procurement Card Manual and complete the required P-Card or T-Card training.

The Purchasing Office will be notified once both the application and training have been completed, at which time your card will be ordered. When the card arrives in the Purchasing Office, you will be contacted to arrange pick-up.


Telecom can add, remove or change Cisco VoIP desktop phone features


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Web page creation and maintenance


News releases, editing services, story submissions


Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system.  Please submit this request within 48 hours of required schedule change.  This may request an unlock for a specific date, or a recurring change.


Support related to Eagle’s Purch and Chrome River.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Request access to Adobe Creative Cloud as a student.


Formal purchases are those that are valued above the University’s general delegation of $100,000, including the amount of any renewals or extensions. State Term Contracts (STC) shall be used for formal purchases if applicable and mandatory. For subject matter not otherwise by an STC, competition shall be solicited by the Purchasing Department utilizing sealed bidding.


Brochures, flyers and other print or digital design work


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


The Student Affairs Office of Marketing and Communications focuses on projects that align with the mission and strategic goals of NCCU. From developing marketing plans and coordinating media interviews to designing print and digital communications, our team provides expertise in creative services such as writing, editing, design and photography.