My Recently Visited Services
Please fill out the request form with detailed description of your technical issue.
Request activation of network port within a residential dorm room
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Modifying\updating existing reports or Dashboards.
A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.
Complete this ticket to request a campus announcement.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please note, there is a 10-15 business day turnaround for this request.
Request new or upgrade NCCU administered mobile phone.
o Request ITS representation, informational materials or engagement activities for an event.
o Request/review new content or updates to ITS webpages, FAQs, service information, or announcements.
o Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative.
o Request promotion of ITS programs, services, events, accomplishments, or technology tips through approved social media channels.
o Request approved branded materials or giveaway items for an outreach activity or campus event.
o Request assistance developing and distributing a technology-related survey or feedback campaign.
This request is for a server to be created within the campus datacenter.
Support related to Eagle’s Purch and Chrome River.
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.
This form is for obtaining access to a former employee’s electronic data.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
This incident request is used for suspecting an NCCU user account of being compromised.
Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.
ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.
A breach at NCCU involves unauthorized access, exposure, or theft of protected data, such as stolen student records or lost unencrypted laptops containing Personally Identifiable Information (PII). Breaches can result from ransomware attacks, phishing, or accidental disclosures, leading to financial losses, reputational damage, and legal consequences.