My Recently Visited Services
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
To ensure timely delivery of reports, HRIS requires that all report requests be submitted at least 7 business days prior to the requested due date. The time needed to fulfill your request will vary based on factors such as the scope of the data, report customizations, and staff availability. We recommend submitting your request as early as possible to accommodate these variables and ensure we meet your deadline.
Telecom can add, remove or change Cisco VoIP desktop phone features
Please fill out the request form with detailed description of your technical issue.
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.
Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.
Telecom services includes changing the Cisco VoIP phone display name.
If you need assistance while completing the “Purchasing and Travel Card Application and Agreement”, please contact ndaniel@nccu.edu.
Before submitting your application, please review the NCCU Procurement Card Manual and complete the required P-Card or T-Card training.
The Purchasing Office will be notified once both the application and training have been completed, at which time your card will be ordered. When the card arrives in the Purchasing Office, you will be contacted to arrange pick-up.
Please fill out the request form with detailed description of your Canvas related issue.
Departmental Shared Mailbox – Email Account Access
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Support related to Eagle’s Purch and Chrome River.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
CATV/Ethernet/Wall plate that contains these ports.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Request Adobe Creative Cloud software as a faculty or staff member.