My Recently Visited Services
If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.
Telecom services includes changing the Cisco VoIP phone display name.
Office of Institutional Research and Analysis Data or Survey Design Request Form
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.
Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.
Makerspace is a collaborative workspace for making, learning, exploring and sharing.
Office of Human Resources Campus-Wide Communication; To ensure efficient processing and timely distribution, we encourage you to submit your communication request as early as possible. Early submission enables us to meet your desired deadline and ensures seamless coordination across the campus.
Request a HECVAT (Higher Education Community Vendor Assessment Toolkit) review by the Information Security team for new or renewing software vendors that will access, store, or process NCCU data.
Please allow up to 10 business days for Information Security review. Submissions are reviewed in the order they are received. You will be contacted if additional information is needed.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Use this form to request event photography and social media coverage on the NCCU Office of Alumni Relations Instagram and Facebook for your event. Please submit your request at least two weeks in advance to ensure availability.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
Please fill out the request form with detailed description of your Canvas related issue.
This request is for a server to be created within the campus datacenter.
Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).
Special services including ESPN, campus, conference/speaker phone rental for faculty, staff, students and guest. $20.00 per conference phone rental, inquire within for other special services costs.
News releases, editing services, story submissions