My Recently Visited Services

The North Carolina Central University (NCCU) Management Development Institute (MDI) is designed to provide management and leadership skills for new mid-level managers and those promoted and/or hired into mid-level management positions. In addition, those who manage major projects that impact campus-wide are eligible. Participants will learn to lead, coach, and be an integral part of their work team while defining roles, objectives, and responsibilities. The MDI program will build a more efficient, effective, and highly motivated team that enhances excellence and improves employee morale. The interactive program includes self-assessments, small group case study discussions, role-plays, and a review of NCCU policies, procedures and practices as well as professional development skill enhancement. The program is offered each semester one day per week for five – six weeks on Wednesdays (unless otherwise noted). The program is mandatory and invitation only.


Complete this ticket to request a campus announcement.


Reporting NCCU fraudulent calls.


If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.


This incident request is used for suspecting an NCCU user account of being compromised.


Assistance with Adobe accounts and related support needs.


Please use the attached Excel file located the previous page in the right bottom corner.


Job Creation, Account Creation/Modify/Delete or Schedule Change.


Request Adobe Creative Cloud software as a faculty or staff member.


Telecom can add, remove or change Cisco VoIP desktop phone features


If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.


Request a technology quote.


Requests to exceed the default Bank of America Card limits must be documented and approved prior to use. Once reviewed and approved by the requestor’s supervisor, the form will be routed to the Procurement Office for final review.


Request activation of network port within a residential dorm room


All photography must be scheduled in advance to ensure a photographer and/or videographer can be secured and prepared for the request. These requests can be handled internally through the Division or through the Office of Marketing and Communications.


Request new or upgrade NCCU administered mobile phone.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Student printing issues related to ITS supported printers


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.