My Recently Visited Services
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Request activation of network port within a residential dorm room
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Please fill out the request form with detailed description of your technical issue.
Departmental Shared Mailbox – Email Account Access
Telecom services includes changing the Cisco VoIP phone display name.
Job Creation, Account Creation/Modify/Delete or Schedule Change.
This form is used by NCCU employees to initiate a request for a reasonable accommodation under the Americans with Disabilities Act (ADA). Upon submission, the form collects the employee's contact information, job details, department, and supervisor information, then automatically triggers a notification to HR Employee Relations with all submitted details. A tracking ticket is simultaneously created in TeamDynamix and assigned to the Employee Relations group, allowing HR to manage and monitor the request through their standard ticketing queue. The employee receives a confirmation email with their ticket number and a direct link to upload any required documentation, including the completed Medical Release Authorization Form.
If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Complete this ticket to request a campus announcement.
Special services including ESPN, campus, conference/speaker phone rental for faculty, staff, students and guest. $20.00 per conference phone rental, inquire within for other special services costs.
ITS project request consulting for future projects.
The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.
Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.
Support related to Eagle’s Purch and Chrome River.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.