My Recently Visited Services
Please fill out the request form with detailed description of your Canvas related issue.
Please fill out the request form with detailed description of your technical issue.
eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.
Departmental Shared Mailbox – Email Account Access
If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.
The North Carolina Central University (NCCU) Management Development Institute (MDI) is designed to provide management and leadership skills for new mid-level managers and those promoted and/or hired into mid-level management positions. In addition, those who manage major projects that impact campus-wide are eligible. Participants will learn to lead, coach, and be an integral part of their work team while defining roles, objectives, and responsibilities. The MDI program will build a more efficient, effective, and highly motivated team that enhances excellence and improves employee morale. The interactive program includes self-assessments, small group case study discussions, role-plays, and a review of NCCU policies, procedures and practices as well as professional development skill enhancement. The program is offered each semester one day per week for five – six weeks on Wednesdays (unless otherwise noted). The program is mandatory and invitation only.
Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Request to have card access added for academic and administrative buildings/areas on campus.
News releases, editing services, story submissions
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
ITS project request consulting for future projects.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.
If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.