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Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Please complete this form to request new hardware at the Law School.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Office of Human Resources Campus-Wide Communication; To ensure efficient processing and timely distribution, we encourage you to submit your communication request as early as possible. Early submission enables us to meet your desired deadline and ensures seamless coordination across the campus.
Job Creation, Account Creation/Modify/Delete or Schedule Change.
Submit marketing materials for feedback and approval to ensure brand consistency.
Request to have card access added for academic and administrative buildings/areas on campus.
Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration
Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system. Please submit this request within 48 hours of required schedule change. This may request an unlock for a specific date, or a recurring change.
Please fill out the request form with detailed description of your technical issue.
Use this form to request the secure, physical destruction of hardware and documents by our approved external service provider. This ensures sensitive data is permanently disposed of in compliance with NCCU and regulatory standards.
Submit your story idea for potential coverage. Whether you want to highlight an individual, event, or achievement, use this form to share your story with us.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Telecom can add, remove or change Cisco VoIP desktop phone features
ITS project request consulting for future projects.
Please use the attached Excel file located the previous page in the right bottom corner.
Office of Institutional Research and Analysis Data or Survey Design Request Form
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)