My Recently Visited Services

Use this ticket to request a new NextGen form, troubleshoot an existing NextGen Form, or request admin assistance for a NextGen form.


Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.


Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration


Troubleshoot network connectivity issues.


Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system.  Please submit this request within 48 hours of required schedule change.  This may request an unlock for a specific date, or a recurring change.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


This request is for obtaining information about the data held about you by the University.


Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


Request activation of network port within a residential dorm room


Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).


CATV/Ethernet/Wall plate that contains these ports.


Use this form to request the secure, physical destruction of hardware and documents by our approved external service provider. This ensures sensitive data is permanently disposed of in compliance with NCCU and regulatory standards.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Requests to exceed the default Bank of America Card limits must be documented and approved prior to use. Once reviewed and approved by the requestor’s supervisor, the form will be routed to the Procurement Office for final review.


Brochures, flyers and other print or digital design work.


Web page creation and maintenance


Exception to access for Residential Life Only


Request to have card access added for academic and administrative buildings/areas on campus.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Please fill out the request form with detailed description of your technical issue.


Office of Human Resources Campus-Wide Communication; To ensure efficient processing and timely distribution, we encourage you to submit your communication request as early as possible. Early submission enables us to meet your desired deadline and ensures seamless coordination across the campus.