My Recently Visited Services

Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Instructor-led training: consultation and support


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.


Complete this ticket to request a campus announcement.


Office of Institutional Research and Analysis Data or Survey Design Request Form


Request a meeting with Web Services.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Web page creation and maintenance


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Please fill out the request form with detailed description of your technical issue.


Request for "Quoins/New Brand" NCCU logo.


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


o Request ITS participation at orientations, fairs, open houses, and other campus events.
o Request an ITS-led presentation, demonstration, or training session.
o Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative.


Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system.  Please submit this request within 48 hours of required schedule change.  This may request an unlock for a specific date, or a recurring change.


o Request communications about planned maintenance, service disruptions, outages, restorations, and/or urgent technology issues.
o Request a communication plan and materials for a new system, technology project, service launch, or major change.
o Request an ITS-related message for campus digital displays.


o   Request ITS representation, informational materials or engagement activities for an event. 
o   Request/review new content or updates to ITS webpages, FAQs, service information, or announcements. 
o   Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative. 
o   Request promotion of ITS programs, services, events, accomplishments, or technology tips through approved social media channels. 
o   Request approved branded materials or giveaway items for an outreach activity or campus event. 
o   Request assistance developing and distributing a technology-related survey or feedback campaign.


Please fill out the request form with detailed description of your Canvas related issue.


Exception to access for Residential Life Only


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.