My Recently Visited Services

Please fill out the request form with detailed description of your technical issue.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Exception to access for Residential Life Only


Request activation of network port within a residential dorm room


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Ethernet wiring; cable TV and internet


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


A teleconference classroom and meeting room with video & conferencing capabilities.


Use this form to request Panopto recording services for your upcoming lecture or event at the Law School.


Makerspace is a collaborative workspace for making, learning, exploring and sharing.


Troubleshoot network connectivity issues.


Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Request to have card access added for academic and administrative buildings/areas on campus.


Request access to Adobe Creative Cloud as a student.


This request is for obtaining information about the data held about you by the University.


Assistance with Adobe accounts and related support needs.


Please fill out the request form with detailed description of your Canvas related issue.


Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.


The Student Affairs Office of Marketing and Communications focuses on projects that align with the mission and strategic goals of NCCU. From developing marketing plans and coordinating media interviews to designing print and digital communications, our team provides expertise in creative services such as writing, editing, design and photography.


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.