My Recently Visited Services

Troubleshoot network connectivity issues.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Please fill out the request form with detailed description of your Canvas related issue.


Please fill out the request form with detailed description of your technical issue.


Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.


If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


All photography must be scheduled in advance to ensure a photographer and/or videographer can be secured and prepared for the request. These requests can be handled internally through the Division or through the Office of Marketing and Communications.


This incident request is used for suspecting an NCCU user account of being compromised.


Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Request access to Adobe Creative Cloud as a student.


Classroom technology support issues, Classroom technology design


Request Adobe Creative Cloud software as a faculty or staff member.


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


Exception to access for Residential Life Only


Brochures, flyers and other print or digital design work


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch.    Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to.  Campus departments may request panic buttons on an as needed basis by using this form.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Request activation of network port within a residential dorm room