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An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


Static IP address (Internal access only), Remote Access to System, DHCP Request


Complete this ticket to request a campus announcement.


Departmental Shared Mailbox – Email Account Access


Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.


Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Request activation of network port within a residential dorm room


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Please note, there is a 10-15 business day turnaround for this request.


Request new or upgrade NCCU administered mobile phone.


o   Request ITS representation, informational materials or engagement activities for an event. 
o   Request/review new content or updates to ITS webpages, FAQs, service information, or announcements. 
o   Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative. 
o   Request promotion of ITS programs, services, events, accomplishments, or technology tips through approved social media channels. 
o   Request approved branded materials or giveaway items for an outreach activity or campus event. 
o   Request assistance developing and distributing a technology-related survey or feedback campaign.


This request is for a server to be created within the campus datacenter.