My Recently Visited Services
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Complete this ticket to request a campus announcement.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please fill out the request form with detailed description of your technical issue.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
ITS project request consulting for future projects.
Please fill out the request form with detailed description of your Canvas related issue.
An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.
The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Please use the attached Excel file located the previous page in the right bottom corner.
News releases, editing services, story submissions
Request activation of network port within a residential dorm room
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Use this form to request Panopto recording services for your upcoming lecture or event at the Law School.
This form is for obtaining access to a former employee’s electronic data.
Request to have card access added for academic and administrative buildings/areas on campus.
Telecom can add, remove or change Cisco VoIP desktop phone features
Submit marketing materials for feedback and approval to ensure brand consistency.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.