My Recently Visited Services
Please fill out the request form with detailed description of your technical issue.
Request to have card access added for academic and administrative buildings/areas on campus.
Request activation of network port within a residential dorm room
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).
Office of Institutional Research and Analysis Data or Survey Design Request Form
Job Creation, Account Creation/Modify/Delete or Schedule Change.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Request a HECVAT (Higher Education Community Vendor Assessment Toolkit) review by the Information Security team for new or renewing software vendors that will access, store, or process NCCU data.
Please allow up to 10 business days for Information Security review. Submissions are reviewed in the order they are received. You will be contacted if additional information is needed.
o Request communications about planned maintenance, service disruptions, outages, restorations, and/or urgent technology issues.
o Request a communication plan and materials for a new system, technology project, service launch, or major change.
o Request an ITS-related message for campus digital displays.
If you need assistance while completing the “Purchasing and Travel Card Application and Agreement”, please contact ndaniel@nccu.edu.
Before submitting your application, please review the NCCU Procurement Card Manual and complete the required P-Card or T-Card training.
The Purchasing Office will be notified once both the application and training have been completed, at which time your card will be ordered. When the card arrives in the Purchasing Office, you will be contacted to arrange pick-up.
Information Technology Services loaner program supports the needs of faculty and staff members that require the use of a University-owned laptop computer for the purpose of business travel.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Security practice of allowing e-mail addresses or domain names access or recognition.
The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Telecom can add, remove or change Cisco VoIP desktop phone features
Telecom services includes changing the Cisco VoIP phone display name.
eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.
Use this form to request Panopto recording services for your upcoming lecture or event at the Law School.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.