My Recently Visited Services

Complete this ticket to request a campus announcement.


Submit your story idea for potential coverage. Whether you want to highlight an individual, event, or achievement, use this form to share your story with us.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Telecom services includes changing the Cisco VoIP phone display name.


Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.


Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system.  Please submit this request within 48 hours of required schedule change.  This may request an unlock for a specific date, or a recurring change.


Brochures, flyers and other print or digital design work.


Departmental Shared Mailbox – Email Account Access


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


If you need to request a static IP reservation for a Device, Printer, or PC on the NCCU Faculty or Student Networks, please fil out this form. Be sure to include: Device Name, IP, and MAC address.


Request a research project page on NCCU.edu to share information about your research projects at NCCU.


The North Carolina Central University (NCCU) Management Development Institute (MDI) is designed to provide management and leadership skills for new mid-level managers and those promoted and/or hired into mid-level management positions. In addition, those who manage major projects that impact campus-wide are eligible. Participants will learn to lead, coach, and be an integral part of their work team while defining roles, objectives, and responsibilities. The MDI program will build a more efficient, effective, and highly motivated team that enhances excellence and improves employee morale. The interactive program includes self-assessments, small group case study discussions, role-plays, and a review of NCCU policies, procedures and practices as well as professional development skill enhancement. The program is offered each semester one day per week for five – six weeks on Wednesdays (unless otherwise noted). The program is mandatory and invitation only.


If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Exception to access for Residential Life Only


Request activation of network port within a residential dorm room