My Recently Visited Services

This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Request Adobe Creative Cloud software as a faculty or staff member.


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


o   Request ITS representation, informational materials or engagement activities for an event. 
o   Request/review new content or updates to ITS webpages, FAQs, service information, or announcements. 
o   Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative. 
o   Request promotion of ITS programs, services, events, accomplishments, or technology tips through approved social media channels. 
o   Request approved branded materials or giveaway items for an outreach activity or campus event. 
o   Request assistance developing and distributing a technology-related survey or feedback campaign.


News releases, editing services, story submissions


Request a consultation for new software or application purchases. All submissions are reviewed by the Software Stewards Committee.


Troubleshoot network connectivity issues.


Formal purchases are those that are valued above the University’s general delegation of $100,000, including the amount of any renewals or extensions. State Term Contracts (STC) shall be used for formal purchases if applicable and mandatory. For subject matter not otherwise by an STC, competition shall be solicited by the Purchasing Department utilizing sealed bidding.


Complete this ticket to request a campus announcement.


Web page creation and maintenance


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Exception to access for Residential Life Only


Request activation of network port within a residential dorm room


CATV/Ethernet/Wall plate that contains these ports.


If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.


Request new or upgrade NCCU administered mobile phone.


Requests for Bank of America Works account changes must be submitted using the Purchasing and Travel Card Change Form.

Complete Section 1 (Cardholder Information).
Complete the applicable section(s) from Sections 2–5, based on the type of change you are requesting.
After the form is completed, it must be routed through the appropriate approval channels. Once all approvals have been secured, the form will be forwarded to the program administrator for entry into the system. The requestor will receive notification once the changes have been successfully processed.

Questions about the form or process should be directed to the Bank of America program administrator, Nichele Daniels, at ndaniel@nccu.edu.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.


Please fill out the request form with detailed description of your technical issue.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Office of Human Resources Campus-Wide Communication; To ensure efficient processing and timely distribution, we encourage you to submit your communication request as early as possible. Early submission enables us to meet your desired deadline and ensures seamless coordination across the campus.


The Student Affairs Office of Marketing and Communications focuses on projects that align with the mission and strategic goals of NCCU. From developing marketing plans and coordinating media interviews to designing print and digital communications, our team provides expertise in creative services such as writing, editing, design and photography.