My Recently Visited Services

Please fill out the request form with detailed description of your technical issue.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Assistance with Adobe accounts and related support needs.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Web page creation and maintenance


Student printing issues related to ITS supported printers


Use this form to request event photography and social media coverage on the NCCU Office of Alumni Relations Instagram and Facebook for your event. Please submit your request at least two weeks in advance to ensure availability.


Request for "Quoins/New Brand" NCCU logo.


The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.


Individual user mailbox, Email account access


This form is for obtaining access to a former employee’s electronic data.


News releases, editing services, story submissions


Submit marketing materials for feedback and approval to ensure brand consistency.


Request Adobe Creative Cloud software as a faculty or staff member.


The Student Affairs Office of Marketing and Communications focuses on projects that align with the mission and strategic goals of NCCU. From developing marketing plans and coordinating media interviews to designing print and digital communications, our team provides expertise in creative services such as writing, editing, design and photography.


Virtualized Applications


Brochures, flyers and other print or digital design work


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


Request activation of network port within a residential dorm room


Issues with computer, speakers, keyboard (i.e) hardware malfunction


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


The North Carolina Central University (NCCU) Management Development Institute (MDI) is designed to provide management and leadership skills for new mid-level managers and those promoted and/or hired into mid-level management positions. In addition, those who manage major projects that impact campus-wide are eligible. Participants will learn to lead, coach, and be an integral part of their work team while defining roles, objectives, and responsibilities. The MDI program will build a more efficient, effective, and highly motivated team that enhances excellence and improves employee morale. The interactive program includes self-assessments, small group case study discussions, role-plays, and a review of NCCU policies, procedures and practices as well as professional development skill enhancement. The program is offered each semester one day per week for five – six weeks on Wednesdays (unless otherwise noted). The program is mandatory and invitation only.