My Recently Visited Services

Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Student printing issues related to ITS supported printers


Makerspace is a collaborative workspace for making, learning, exploring and sharing.


Please fill out the request form with detailed description of your technical issue.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Support related to Eagle’s Purch and Chrome River.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.


Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


The SHRA Supplemental Filing Form allows employees to move their grievance to the next step following an informal discussion, EEO Informal Inquiry, or Step 1 Mediation. The form must be submitted by the applicable deadline to continue the process. Employee Relations will review the submission and outline the subsequent steps.


Please fill out the request form with detailed description of your Canvas related issue.


Request new or upgrade NCCU administered mobile phone.


Exception to access for Residential Life Only


ITS project request consulting for future projects.


Request for "Quoins/New Brand" NCCU logo.


Web page creation and maintenance


This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.

Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.


News releases, editing services, story submissions


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.