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Telecom can add, remove or change Cisco VoIP desktop phone features


Exception to access for Residential Life Only


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Please fill out the request form with detailed description of your technical issue.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.


Request Adobe Creative Cloud software as a faculty or staff member.


Web page creation and maintenance


ITS project request consulting for future projects.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


To ensure timely delivery of reports, HRIS requires that all report requests be submitted at least 7 business days prior to the requested due date. The time needed to fulfill your request will vary based on factors such as the scope of the data, report customizations, and staff availability. We recommend submitting your request as early as possible to accommodate these variables and ensure we meet your deadline.


Request activation of network port within a residential dorm room


Brochures, flyers and other print or digital design work


Request to have card access added for academic and administrative buildings/areas on campus.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


News releases, editing services, story submissions


Request a HECVAT (Higher Education Community Vendor Assessment Toolkit) review by the Information Security team for new or renewing software vendors that will access, store, or process NCCU data.

Please allow up to 10 business days for Information Security review. Submissions are reviewed in the order they are received. You will be contacted if additional information is needed.


Reporting NCCU fraudulent calls.


This request is for obtaining information about the data held about you by the University.


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


Request a technology quote.