My Recently Visited Services
Please fill out the request form with detailed description of your technical issue.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
Office of Institutional Research and Analysis Data or Survey Design Request Form
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
ITS project request consulting for future projects.
If you need to request a static IP reservation for a Device, Printer, or PC on the NCCU Faculty or Student Networks, please fil out this form. Be sure to include: Device Name, IP, and MAC address.
Submit marketing materials for feedback and approval to ensure brand consistency.
The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
Departmental Shared Mailbox – Email Account Access
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Please use the attached Excel file located the previous page in the right bottom corner.
Request Adobe Creative Cloud software as a faculty or staff member.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Request activation of network port within a residential dorm room