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Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.


Classroom technology support issues, Classroom technology design


Complete this ticket to request a campus announcement.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


Request to have card access added for academic and administrative buildings/areas on campus.


Web page creation and maintenance


Please fill out the request form with detailed description of your technical issue.


If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.


Exception to access for Residential Life Only


Student printing issues related to ITS supported printers


This form should be used to request specialty software installation on computers that have been imaged due to the campus imaging project.


Request new or upgrade NCCU administered mobile phone.


Submit your story idea for potential coverage. Whether you want to highlight an individual, event, or achievement, use this form to share your story with us.


ITS project request consulting for future projects.


To ensure timely delivery of reports, HRIS requires that all report requests be submitted at least 7 business days prior to the requested due date. The time needed to fulfill your request will vary based on factors such as the scope of the data, report customizations, and staff availability. We recommend submitting your request as early as possible to accommodate these variables and ensure we meet your deadline.


Request a meeting with Web Services.


Add funds to student print quota


This incident request is used for suspecting an NCCU user account of being compromised.


The North Carolina Central University (NCCU) Management Development Institute (MDI) is designed to provide management and leadership skills for new mid-level managers and those promoted and/or hired into mid-level management positions. In addition, those who manage major projects that impact campus-wide are eligible. Participants will learn to lead, coach, and be an integral part of their work team while defining roles, objectives, and responsibilities. The MDI program will build a more efficient, effective, and highly motivated team that enhances excellence and improves employee morale. The interactive program includes self-assessments, small group case study discussions, role-plays, and a review of NCCU policies, procedures and practices as well as professional development skill enhancement. The program is offered each semester one day per week for five – six weeks on Wednesdays (unless otherwise noted). The program is mandatory and invitation only.