My Recently Visited Services
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
ITS project request consulting for future projects.
This request is for a server to be created within the campus datacenter.
Departmental Shared Mailbox – Email Account Access
This request is for obtaining information about the data held about you by the University.
Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal
An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.
Please fill out the request form with detailed description of your technical issue.
Request Adobe Creative Cloud software as a faculty or staff member.
Please fill out the request form with detailed description of your Canvas related issue.
Request a HECVAT (Higher Education Community Vendor Assessment Toolkit) review by the Information Security team for new or renewing software vendors that will access, store, or process NCCU data.
Please allow up to 10 business days for Information Security review. Submissions are reviewed in the order they are received. You will be contacted if additional information is needed.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Brochures, flyers and other print or digital design work
Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system. Please submit this request within 48 hours of required schedule change. This may request an unlock for a specific date, or a recurring change.
News releases, editing services, story submissions
Request activation of network port within a residential dorm room
Telecom services includes changing the Cisco VoIP phone display name.