My Recently Visited Services
Request activation of network port within a residential dorm room
If you need assistance while completing the “Purchasing and Travel Card Application and Agreement”, please contact ndaniel@nccu.edu.
Before submitting your application, please review the NCCU Procurement Card Manual and complete the required P-Card or T-Card training.
The Purchasing Office will be notified once both the application and training have been completed, at which time your card will be ordered. When the card arrives in the Purchasing Office, you will be contacted to arrange pick-up.
Please fill out the request form with detailed description of your technical issue.
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.
o Request ITS representation, informational materials or engagement activities for an event.
o Request/review new content or updates to ITS webpages, FAQs, service information, or announcements.
o Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative.
o Request promotion of ITS programs, services, events, accomplishments, or technology tips through approved social media channels.
o Request approved branded materials or giveaway items for an outreach activity or campus event.
o Request assistance developing and distributing a technology-related survey or feedback campaign.
The Office of Human Resources Training, Organizational Development & Engagement training program is designed to create a service culture that supports North Carolina Central University’s (NCCU) commitment to providing quality service to all its’ workforce. The department provides consultation with leadership throughout campus to determine the requirements and expectations of each course or workshop.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
All photography must be scheduled in advance to ensure a photographer and/or videographer can be secured and prepared for the request. These requests can be handled internally through the Division or through the Office of Marketing and Communications.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Telecom can add, remove or change Cisco VoIP desktop phone features
Request to have card access added for academic and administrative buildings/areas on campus.
Office of Institutional Research and Analysis Data or Survey Design Request Form
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Use this form to request Panopto recording services for your upcoming lecture or event at the Law School.
The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Request new or upgrade NCCU administered mobile phone.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
This incident request is used for suspecting an NCCU user account of being compromised.
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos