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This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.
Please fill out the request form with detailed description of your technical issue.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Please fill out the request form with detailed description of your Canvas related issue.
All photography must be scheduled in advance to ensure a photographer and/or videographer can be secured and prepared for the request. These requests can be handled internally through the Division or through the Office of Marketing and Communications.
This form should be used to request specialty software installation on computers that have been imaged due to the campus imaging project.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Makerspace is a collaborative workspace for making, learning, exploring and sharing.
Office of Human Resources Campus-Wide Communication; To ensure efficient processing and timely distribution, we encourage you to submit your communication request as early as possible. Early submission enables us to meet your desired deadline and ensures seamless coordination across the campus.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
The Student Affairs Office of Marketing and Communications focuses on projects that align with the mission and strategic goals of NCCU. From developing marketing plans and coordinating media interviews to designing print and digital communications, our team provides expertise in creative services such as writing, editing, design and photography.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.