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OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Web page creation and maintenance


Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system.  Please submit this request within 48 hours of required schedule change.  This may request an unlock for a specific date, or a recurring change.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


News releases, editing services, story submissions


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


Please fill out the request form with detailed description of your technical issue.


If you need assistance while completing the “Purchasing and Travel Card Application and Agreement”, please contact ndaniel@nccu.edu.

Before submitting your application, please review the NCCU Procurement Card Manual and complete the required P-Card or T-Card training.

The Purchasing Office will be notified once both the application and training have been completed, at which time your card will be ordered. When the card arrives in the Purchasing Office, you will be contacted to arrange pick-up.


o Request communications about planned maintenance, service disruptions, outages, restorations, and/or urgent technology issues.
o Request a communication plan and materials for a new system, technology project, service launch, or major change.
o Request an ITS-related message for campus digital displays.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Request a consultation for new software or application purchases. All submissions are reviewed by the Software Stewards Committee.


Request activation of network port within a residential dorm room


Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration


o   Request ITS representation, informational materials or engagement activities for an event. 
o   Request/review new content or updates to ITS webpages, FAQs, service information, or announcements. 
o   Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative. 
o   Request promotion of ITS programs, services, events, accomplishments, or technology tips through approved social media channels. 
o   Request approved branded materials or giveaway items for an outreach activity or campus event. 
o   Request assistance developing and distributing a technology-related survey or feedback campaign.


This request is for a server to be created within the campus datacenter.


New Windows 11 Device Pick-Up Appointment


Complete this ticket to request a campus announcement.


Request for "Quoins/New Brand" NCCU logo.


Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.


Request Adobe Creative Cloud software as a faculty or staff member.


Submit marketing materials for feedback and approval to ensure brand consistency.


Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch.    Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to.  Campus departments may request panic buttons on an as needed basis by using this form.