My Recently Visited Services
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Please fill out the request form with detailed description of your technical issue.
Use this ticket to request a new NextGen form, troubleshoot an existing NextGen Form, or request admin assistance for a NextGen form.
Job Creation, Account Creation/Modify/Delete or Schedule Change.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Request activation of network port within a residential dorm room
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
o Request ITS participation at orientations, fairs, open houses, and other campus events.
o Request an ITS-led presentation, demonstration, or training session.
o Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Static IP address (Internal access only), Remote Access to System, DHCP Request
Makerspace is a collaborative workspace for making, learning, exploring and sharing.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Office of Institutional Research and Analysis Data or Survey Design Request Form
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.
Request to have card access added for academic and administrative buildings/areas on campus.
Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).