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The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
Request activation of network port within a residential dorm room
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please fill out the request form with detailed description of your Canvas related issue.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Please fill out the request form with detailed description of your technical issue.
Request new or upgrade NCCU administered mobile phone.
Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration
Office of Institutional Research and Analysis Data or Survey Design Request Form
News releases, editing services, story submissions
Submit marketing materials for feedback and approval to ensure brand consistency.
All photography requests must be submitted at least 72 hours in advance. While every effort will be made to accommodate requests, availability is not guaranteed due to limited staff capacity. This form is intended for Law School photography requests only. Requests for a university photographer must be submitted separately through TeamDynamix.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
This request is for a server to be created within the campus datacenter.
The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.
Request to have card access added for academic and administrative buildings/areas on campus.
ITS project request consulting for future projects.
This form is used by NCCU employees to initiate a request for a reasonable accommodation under the Americans with Disabilities Act (ADA). Upon submission, the form collects the employee's contact information, job details, department, and supervisor information, then automatically triggers a notification to HR Employee Relations with all submitted details. A tracking ticket is simultaneously created in TeamDynamix and assigned to the Employee Relations group, allowing HR to manage and monitor the request through their standard ticketing queue. The employee receives a confirmation email with their ticket number and a direct link to upload any required documentation, including the completed Medical Release Authorization Form.
Use this form to request event photography and social media coverage on the NCCU Office of Alumni Relations Instagram and Facebook for your event. Please submit your request at least two weeks in advance to ensure availability.