My Recently Visited Services
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Please fill out the request form with detailed description of your technical issue.
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Telecom services includes changing the Cisco VoIP phone display name.
Office of Institutional Research and Analysis Data or Survey Design Request Form
The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
Request activation of network port within a residential dorm room
Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system. Please submit this request within 48 hours of required schedule change. This may request an unlock for a specific date, or a recurring change.
Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.
Request new or upgrade NCCU administered mobile phone.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Information Technology Services loaner program supports the needs of faculty and staff members that require the use of a University-owned laptop computer for the purpose of business travel.
This form is used by NCCU employees to initiate a request for a reasonable accommodation under the Americans with Disabilities Act (ADA). Upon submission, the form collects the employee's contact information, job details, department, and supervisor information, then automatically triggers a notification to HR Employee Relations with all submitted details. A tracking ticket is simultaneously created in TeamDynamix and assigned to the Employee Relations group, allowing HR to manage and monitor the request through their standard ticketing queue. The employee receives a confirmation email with their ticket number and a direct link to upload any required documentation, including the completed Medical Release Authorization Form.
Submit marketing materials for feedback and approval to ensure brand consistency.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.