My Recently Visited Services
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Departmental Shared Mailbox – Email Account Access
Request access to Adobe Creative Cloud as a student.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Brochures, flyers and other print or digital design work.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Please fill out the request form with detailed description of your technical issue.
o Request ITS participation at orientations, fairs, open houses, and other campus events.
o Request an ITS-led presentation, demonstration, or training session.
o Request help determining the appropriate audience, message, format, timing, and communication channels for an ITS initiative.
Request activation of network port within a residential dorm room
This form is for obtaining access to a former employee’s electronic data.
eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
News releases, editing services, story submissions
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
Request Adobe Creative Cloud software as a faculty or staff member.
Telecom services includes changing the Cisco VoIP phone display name.
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.