My Recently Visited Services

Please fill out the request form with detailed description of your technical issue.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Request activation of network port within a residential dorm room


Please fill out the request form with detailed description of your Canvas related issue.


Web page creation and maintenance


Exception to access for Residential Life Only


Request access to Adobe Creative Cloud as a student.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Individual user mailbox, Email account access


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.


Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


News releases, editing services, story submissions


Brochures, flyers and other print or digital design work


Please use the attached Excel file located the previous page in the right bottom corner.


If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


Telecom can add, remove or change Cisco VoIP desktop phone features


If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Request to have card access added for academic and administrative buildings/areas on campus.