My Recently Visited Services

This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Exception to access for Residential Life Only


Request to have card access added for academic and administrative buildings/areas on campus.


eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Telecom services includes changing the Cisco VoIP phone display name.


Request access to Adobe Creative Cloud as a student.


Request activation of network port within a residential dorm room


Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


This incident request is used for suspecting an NCCU user account of being compromised.


Please fill out the request form with detailed description of your Canvas related issue.


Office of Institutional Research and Analysis Data or Survey Design Request Form


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


Troubleshoot network connectivity issues.


Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


ITS project request consulting for future projects.


Telecom can add, remove or change Cisco VoIP desktop phone features


Request a meeting with Web Services.


Support related to Eagle’s Purch and Chrome River.


Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration