My Recently Visited Services
Departmental Shared Mailbox – Email Account Access
This request is for obtaining information about the data held about you by the University.
Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Support related to Eagle’s Purch and Chrome River.
Submit marketing materials for feedback and approval to ensure brand consistency.
Request activation of network port within a residential dorm room
Submit marketing materials for feedback and approval to ensure brand consistency.
The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Job Creation, Account Creation/Modify/Delete or Schedule Change.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Request access to Adobe Creative Cloud as a student.
Request Adobe Creative Cloud software as a faculty or staff member.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.
Please fill out the request form with detailed description of your technical issue.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
ITS project request consulting for future projects.