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Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.


Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Office of Institutional Research and Analysis Data or Survey Design Request Form


This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.

Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.


Request Adobe Creative Cloud software as a faculty or staff member.


Request access to Adobe Creative Cloud as a student.


ITS project request consulting for future projects.


Request for "Quoins/New Brand" NCCU logo.


Submit marketing materials for feedback and approval to ensure brand consistency.


Please fill out the request form with detailed description of your Canvas related issue.


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.


Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Complete this ticket to request a campus announcement.


News releases, editing services, story submissions


Brochures, flyers and other print or digital design work


On-demand collaboration, online meeting, web conferencing and videoconferencing application.


Please fill out the request form with detailed description of your technical issue.