My Recently Visited Services
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Request activation of network port within a residential dorm room
Job Creation, Account Creation/Modify/Delete or Schedule Change.
Departmental Shared Mailbox – Email Account Access
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system. Please submit this request within 48 hours of required schedule change. This may request an unlock for a specific date, or a recurring change.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).
This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.
Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.
If you need assistance while completing the “Purchasing and Travel Card Application and Agreement”, please contact ndaniel@nccu.edu.
Before submitting your application, please review the NCCU Procurement Card Manual and complete the required P-Card or T-Card training.
The Purchasing Office will be notified once both the application and training have been completed, at which time your card will be ordered. When the card arrives in the Purchasing Office, you will be contacted to arrange pick-up.
o Request communications about planned maintenance, service disruptions, outages, restorations, and/or urgent technology issues.
o Request a communication plan and materials for a new system, technology project, service launch, or major change.
o Request an ITS-related message for campus digital displays.
News releases, editing services, story submissions
A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.
This request is for a server to be created within the campus datacenter.
All photography must be scheduled in advance to ensure a photographer and/or videographer can be secured and prepared for the request. These requests can be handled internally through the Division or through the Office of Marketing and Communications.
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.