My Recently Visited Services

Issues with computer, speakers, keyboard (i.e) hardware malfunction


Please fill out the request form with detailed description of your technical issue.


News releases, editing services, story submissions


Assistance with Adobe accounts and related support needs.


Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Instructor-led training: consultation and support


The Office of Human Resources Training, Organizational Development & Engagement training program is designed to create a service culture that supports North Carolina Central University’s (NCCU) commitment to providing quality service to all its’ workforce. The department provides consultation with leadership throughout campus to determine the requirements and expectations of each course or workshop.


Request Adobe Creative Cloud software as a faculty or staff member.


Virtualized Applications


Web page creation and maintenance


The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.


Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch.    Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to.  Campus departments may request panic buttons on an as needed basis by using this form.


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


Request activation of network port within a residential dorm room


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


Departmental Shared Mailbox – Email Account Access


Telecom can add, remove or change Cisco VoIP desktop phone features


Exception to access for Residential Life Only


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.


ITS project request consulting for future projects.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Request new or upgrade NCCU administered mobile phone.


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.