My Recently Visited Services

Please fill out the request form with detailed description of your Canvas related issue.


Please fill out the request form with detailed description of your technical issue.


Request activation of network port within a residential dorm room


Reporting NCCU fraudulent calls.


Web page creation and maintenance


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Classroom technology support issues, Classroom technology design


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.


Telecom can add, remove or change Cisco VoIP desktop phone features


Troubleshoot network connectivity issues.


Use this form to request Panopto recording services for your upcoming lecture or event at the Law School.


On-demand collaboration, online meeting, web conferencing and videoconferencing application.


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system.  Please submit this request within 48 hours of required schedule change.  This may request an unlock for a specific date, or a recurring change.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Exception to access for Residential Life Only


Request to have card access added for academic and administrative buildings/areas on campus.


eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.