My Recently Visited Services

Instructor-led training: consultation and support


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Individual user mailbox, Email account access


Please use the attached Excel file located the previous page in the right bottom corner.


Please fill out the request form with detailed description of your technical issue.


Request activation of network port within a residential dorm room


Use this form to request the secure, physical destruction of hardware and documents by our approved external service provider. This ensures sensitive data is permanently disposed of in compliance with NCCU and regulatory standards.


Web page creation and maintenance


Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Use this ticket to request a new NextGen form, troubleshoot an existing NextGen Form, or request admin assistance for a NextGen form.


Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.


This incident request is used for suspecting an NCCU user account of being compromised.


Request a meeting with Web Services.


Use this form to request digital signage for your event or announcement at the Law School.


Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography


Departmental Shared Mailbox – Email Account Access


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


Request to have card access added for academic and administrative buildings/areas on campus.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


ITS project request consulting for future projects.