My Recently Visited Services
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Request activation of network port within a residential dorm room
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Please fill out the request form with detailed description of your technical issue.
The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.
ITS project request consulting for future projects.
Request a consultation for new software or application purchases. All submissions are reviewed by the Software Stewards Committee.
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.
Use this ticket to request a new NextGen form, troubleshoot an existing NextGen Form, or request admin assistance for a NextGen form.
Please use the attached Excel file located the previous page in the right bottom corner.
Telecom services includes changing the Cisco VoIP phone display name.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Support related to Eagle’s Purch and Chrome River.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.
Request to have card access added for academic and administrative buildings/areas on campus.
Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal
Complete this ticket to request a campus announcement.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.