My Recently Visited Services
To ensure timely delivery of reports, HRIS requires that all report requests be submitted at least 7 business days prior to the requested due date. The time needed to fulfill your request will vary based on factors such as the scope of the data, report customizations, and staff availability. We recommend submitting your request as early as possible to accommodate these variables and ensure we meet your deadline.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Complete this ticket to request a campus announcement.
If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.
Please fill out the request form with detailed description of your technical issue.
Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal
Telecom can add, remove or change Cisco VoIP desktop phone features
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.
Telecom services includes changing the Cisco VoIP phone display name.
Request activation of network port within a residential dorm room
A breach at NCCU involves unauthorized access, exposure, or theft of protected data, such as stolen student records or lost unencrypted laptops containing Personally Identifiable Information (PII). Breaches can result from ransomware attacks, phishing, or accidental disclosures, leading to financial losses, reputational damage, and legal consequences.
ITS project request consulting for future projects.
Information Technology Services loaner program supports the needs of faculty and staff members that require the use of a University-owned laptop computer for the purpose of business travel.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.
Brochures, flyers and other print or digital design work.