My Recently Visited Services

Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system.  Please submit this request within 48 hours of required schedule change.  This may request an unlock for a specific date, or a recurring change.


Please fill out the request form with detailed description of your technical issue.


Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.


Requests for Bank of America Works account changes must be submitted using the Purchasing and Travel Card Change Form.

Complete Section 1 (Cardholder Information).
Complete the applicable section(s) from Sections 2–5, based on the type of change you are requesting.
After the form is completed, it must be routed through the appropriate approval channels. Once all approvals have been secured, the form will be forwarded to the program administrator for entry into the system. The requestor will receive notification once the changes have been successfully processed.

Questions about the form or process should be directed to the Bank of America program administrator, Nichele Daniels, at ndaniel@nccu.edu.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Please fill out the request form with detailed description of your Canvas related issue.


Web page creation and maintenance


Please use the attached Excel file located the previous page in the right bottom corner.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Self service password reset


Individual user mailbox, Email account access


Request a consultation for new software or application purchases. All submissions are reviewed by the Software Stewards Committee.


Request Adobe Creative Cloud software as a faculty or staff member.


Exception to access for Residential Life Only


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Formal purchases are those that are valued above the University’s general delegation of $100,000, including the amount of any renewals or extensions. State Term Contracts (STC) shall be used for formal purchases if applicable and mandatory. For subject matter not otherwise by an STC, competition shall be solicited by the Purchasing Department utilizing sealed bidding.


Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal


Troubleshoot network connectivity issues.


Brochures, flyers and other print or digital design work