My Recently Visited Services

Individual user mailbox, Email account access


A breach at NCCU involves unauthorized access, exposure, or theft of protected data, such as stolen student records or lost unencrypted laptops containing Personally Identifiable Information (PII). Breaches can result from ransomware attacks, phishing, or accidental disclosures, leading to financial losses, reputational damage, and legal consequences.


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.


Request to have card access added for academic and administrative buildings/areas on campus.


Request new or upgrade NCCU administered mobile phone.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


A teleconference classroom and meeting room with video & conferencing capabilities.


Web page creation and maintenance


Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


Instructor-led training: consultation and support


On-demand collaboration, online meeting, web conferencing and videoconferencing application.


Makerspace is a collaborative workspace for making, learning, exploring and sharing.


Request Adobe Creative Cloud software as a faculty or staff member.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Assistance with Adobe accounts and related support needs.


Classroom technology support issues, Classroom technology design


Virtualized Applications


Exception to access for Residential Life Only


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Self service password reset


Please fill out the request form with detailed description of your technical issue.