My Recently Visited Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.

Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.


Formal purchases are those that are valued above the University’s general delegation of $100,000, including the amount of any renewals or extensions. State Term Contracts (STC) shall be used for formal purchases if applicable and mandatory. For subject matter not otherwise by an STC, competition shall be solicited by the Purchasing Department utilizing sealed bidding.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Requests for Bank of America Works account changes must be submitted using the Purchasing and Travel Card Change Form.

Complete Section 1 (Cardholder Information).
Complete the applicable section(s) from Sections 2–5, based on the type of change you are requesting.
After the form is completed, it must be routed through the appropriate approval channels. Once all approvals have been secured, the form will be forwarded to the program administrator for entry into the system. The requestor will receive notification once the changes have been successfully processed.

Questions about the form or process should be directed to the Bank of America program administrator, Nichele Daniels, at ndaniel@nccu.edu.


News releases, editing services, story submissions


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Request to have card access added for academic and administrative buildings/areas on campus.


Office of Institutional Research and Analysis Data or Survey Design Request Form


Exception to access for Residential Life Only


Student printing issues related to ITS supported printers


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Telecom services includes changing the Cisco VoIP phone display name.


Request activation of network port within a residential dorm room


Brochures, flyers and other print or digital design work.


Submit marketing materials for feedback and approval to ensure brand consistency.


Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).


Request assistance and have questions answered about Zoom.


Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.


A teleconference classroom and meeting room with video & conferencing capabilities.


Ethernet wiring; cable TV and internet