My Recently Visited Services
Please fill out the request form with detailed description of your technical issue.
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please note, there is a 10-15 business day turnaround for this request.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Office of Institutional Research and Analysis Data or Survey Design Request Form
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Requests to exceed the default Bank of America Card limits must be documented and approved prior to use. Once reviewed and approved by the requestor’s supervisor, the form will be routed to the Procurement Office for final review.
Requests for Bank of America Works account changes must be submitted using the Purchasing and Travel Card Change Form.
Complete Section 1 (Cardholder Information).
Complete the applicable section(s) from Sections 2–5, based on the type of change you are requesting.
After the form is completed, it must be routed through the appropriate approval channels. Once all approvals have been secured, the form will be forwarded to the program administrator for entry into the system. The requestor will receive notification once the changes have been successfully processed.
Questions about the form or process should be directed to the Bank of America program administrator, Nichele Daniels, at ndaniel@nccu.edu.
Request to have card access added for academic and administrative buildings/areas on campus.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
ITS project request consulting for future projects.
If you need to request a Mail Trace due to suspected missing messages due to junk/spam; Please use this form. If mail trace determines an issue with mail delivery due to server spam rules in place, a whitelisting rule would have to be requested here.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Request activation of network port within a residential dorm room
Please use the attached Excel file located the previous page in the right bottom corner.