My Recently Visited Services
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
All photography must be scheduled in advance to ensure a photographer and/or videographer can be secured and prepared for the request. These requests can be handled internally through the Division or through the Office of Marketing and Communications.
Privileged User Accounts are named credentials that have been granted administrative privileges on one or more systems. Due to the operational knowledge and elevated access to sensitive North Carolina Central University (NCCU) information technology systems, individuals with Privileged or Administrative Access (“privileged access”) are in a unique position of trust and responsibility (ITS System Admins only).
o Request communications about planned maintenance, service disruptions, outages, restorations, and/or urgent technology issues.
o Request a communication plan and materials for a new system, technology project, service launch, or major change.
o Request an ITS-related message for campus digital displays.
Use this form to request event photography and social media coverage on the NCCU Office of Alumni Relations Instagram and Facebook for your event. Please submit your request at least two weeks in advance to ensure availability.
Request a consultation for new software or application purchases. All submissions are reviewed by the Software Stewards Committee.
Brochures, flyers and other print or digital design work.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Special services including ESPN, campus, conference/speaker phone rental for faculty, staff, students and guest. $20.00 per conference phone rental, inquire within for other special services costs.
Please fill out the request form with detailed description of your technical issue.
Request to have card access added for academic and administrative buildings/areas on campus.
If you need assistance while completing the “Purchasing and Travel Card Application and Agreement”, please contact ndaniel@nccu.edu.
Before submitting your application, please review the NCCU Procurement Card Manual and complete the required P-Card or T-Card training.
The Purchasing Office will be notified once both the application and training have been completed, at which time your card will be ordered. When the card arrives in the Purchasing Office, you will be contacted to arrange pick-up.
Requests to exceed the default Bank of America Card limits must be documented and approved prior to use. Once reviewed and approved by the requestor’s supervisor, the form will be routed to the Procurement Office for final review.
eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Office of Institutional Research and Analysis Data or Survey Design Request Form
Brochures, flyers and other print or digital design work
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Formal purchases are those that are valued above the University’s general delegation of $100,000, including the amount of any renewals or extensions. State Term Contracts (STC) shall be used for formal purchases if applicable and mandatory. For subject matter not otherwise by an STC, competition shall be solicited by the Purchasing Department utilizing sealed bidding.