Please fill out the request form with detailed description of your technical issue.
Web page creation and maintenance
Banner Password Reset; Unlock Account; Account Deletion.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.
Self service password reset
Instructor-led training: consultation and support
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Request to have card access added for buildings/areas on campus.
Banner SSB pin reset when expired or locked
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Troubleshoot Banner General INB or SSB issues
Click here to submit a project request to ITS for review.
Departmental email, Shared mailboxes
Office of research, Evaluation and Planning (REP) Data Request Form.
Telecom can add, remove or change Cisco VoIP desktop phone features
FileLocker allows you to easily share large files (or large numbers of files) with other people inside and outside of the NCCU community via email. FileLocker is accessible via myEOL.
Telecom services includes changing the Cisco VoIP phone display name.
Software Installation Quote Request Form
A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version
Classroom technology support issues, Classroom technology design
Request to have information sent through the ITS Communications email account.
Troubleshoot Banner Student INB or SSB issues