Popular Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
News releases, editing services, story submissions
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Complete this ticket to request a campus announcement.
Departmental Shared Mailbox – Email Account Access
Brochures, flyers and other print or digital design work
ITS project request consulting for future projects.
Telecom services includes changing the Cisco VoIP phone display name.
Request activation of network port within a residential dorm room
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Please fill out the request form with detailed description of your Canvas related issue.
Request to have card access added for academic and administrative buildings/areas on campus.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Digital marketing, email blasts, press releases, editing services, and speeches/remarks.
Office of Institutional Research and Analysis Data Request Form.
Submit marketing materials for feedback and approval to ensure brand consistency.
User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.