Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


Request activation of network port within a residential dorm room


Complete this ticket to request a campus announcement.


Brochures, flyers and other print or digital design work


Issues with computer, speakers, keyboard (i.e) hardware malfunction


News releases, editing services, story submissions


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


Departmental Shared Mailbox – Email Account Access


Office of Institutional Research and Analysis Data Request Form.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Student printing issues related to ITS supported printers


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Telecom services includes changing the Cisco VoIP phone display name.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.


Troubleshoot network connectivity issues.


Classroom technology support issues, Classroom technology design


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.