Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


News releases, editing services, story submissions


Brochures, flyers and other print or digital design work


Telecom services includes changing the Cisco VoIP phone display name.


Request activation of network port within a residential dorm room


Telecom can add, remove or change Cisco VoIP desktop phone features


A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.


Complete this ticket to request a campus announcement.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Please fill out the request form with detailed description of your Canvas related issue.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Request to have card access added for academic and administrative buildings/areas on campus.


ITS project request consulting for future projects.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


This form should be used to request specialty software installation on computers that have been imaged due to the campus imaging project.


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


Classroom technology support issues, Classroom technology design


ITS consulting for products and/or services to be procured.


Student printing issues related to ITS supported printers