Popular Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Complete this ticket to request a campus announcement.
Telecom services includes changing the Cisco VoIP phone display name.
Request activation of network port within a residential dorm room
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Brochures, flyers and other print or digital design work
News releases, editing services, story submissions
Departmental Shared Mailbox – Email Account Access
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Please fill out the request form with detailed description of your Canvas related issue.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Request to have card access added for academic and administrative buildings/areas on campus.
Telecom can add, remove or change Cisco VoIP desktop phone features
This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Submit marketing materials for feedback and approval to ensure brand consistency.