Please fill out the request form with detailed description of your technical issue.
Web page creation and maintenance
This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Virtual Support Request
Banner Password Reset; Unlock Account; Account Deletion.
Banner SSB pin reset when expired or locked
Brochures, invitations, flyers and other print, digital and marketing materials are provided.
On-demand collaboration, online meeting, web conferencing and videoconferencing application.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Troubleshoot Banner General INB or SSB issues
Instructor-led training: consultation and support
Online marketing, email blasts, news releases, editing services.
Troubleshoot Banner Student INB or SSB issues
Software Installation Quote Request Form
Web application development focuses on the interaction and management of information both inside and outside the browser.
Click here to submit a project request to ITS for review.
Request to have card access added for buildings/areas on campus.
Departmental email, Shared mailboxes
File Sharing
Request to have information sent through the ITS Communications email account.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Telecom can add, remove or change Cisco VoIP desktop phone features
Troubleshoot network connectivity issues.