Popular Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Telecom services includes changing the Cisco VoIP phone display name.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Please fill out the request form with detailed description of your Canvas related issue.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Request to have card access added for academic and administrative buildings/areas on campus.
ITS project request consulting for future projects.
Office of Institutional Research and Analysis Data or Survey Design Request Form
Complete this ticket to request a campus announcement.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
News releases, editing services, story submissions
Request Adobe Creative Cloud software as a faculty or staff member.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Brochures, flyers and other print or digital design work
Departmental Shared Mailbox – Email Account Access
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.