Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Please fill out the request form with detailed description of your Canvas related issue.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Telecom can add, remove or change Cisco VoIP desktop phone features


Telecom services includes changing the Cisco VoIP phone display name.


News releases, editing services, story submissions


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


Complete this ticket to request a campus announcement.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Departmental Shared Mailbox – Email Account Access


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Request to have card access added for academic and administrative buildings/areas on campus.


ITS project request consulting for future projects.


Individual user mailbox, Email account access


Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.


Office of Institutional Research and Analysis Data Request Form.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Brochures, flyers and other print or digital design work


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)