Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


News releases, editing services, story submissions


News releases, editing services, story submissions


Brochures, flyers and other print or digital design work


Complete this ticket to request a campus announcement.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Request to have card access added for academic and administrative buildings/areas on campus.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Telecom services includes changing the Cisco VoIP phone display name.


Request activation of network port within a residential dorm room


Please fill out the request form with detailed description of your Canvas related issue.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Troubleshoot network connectivity issues.


Office of Institutional Research and Analysis Data or Survey Design Request Form


Student printing issues related to ITS supported printers


Assistance with Adobe accounts and related support needs.


Departmental Shared Mailbox – Email Account Access


ITS project request consulting for future projects.


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.