Popular Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
News releases, editing services, story submissions
Brochures, flyers and other print or digital design work
Request to have card access added for academic and administrative buildings/areas on campus.
Telecom services includes changing the Cisco VoIP phone display name.
Please fill out the request form with detailed description of your Canvas related issue.
Departmental Shared Mailbox – Email Account Access
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
ITS project request consulting for future projects.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Telecom can add, remove or change Cisco VoIP desktop phone features
Support related to Eagle’s Purch and Chrome River.
Request Adobe Creative Cloud software as a faculty or staff member.
Submit marketing materials for feedback and approval to ensure brand consistency.
Complete this ticket to request a campus announcement.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography