Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


Brochures, flyers and other print or digital design work


Request to have card access added for academic and administrative buildings/areas on campus.


ITS project request consulting for future projects.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Office of Institutional Research and Analysis Data or Survey Design Request Form


The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.


Please fill out the request form with detailed description of your Canvas related issue.


News releases, editing services, story submissions


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Telecom services includes changing the Cisco VoIP phone display name.


Request Adobe Creative Cloud software as a faculty or staff member.


Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Departmental Shared Mailbox – Email Account Access


Individual user mailbox, Email account access


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


This form initiates the informal EEO complaint process and notifies the Office of Employee Relations of the concern for preliminary review and potential resolution.

Please Note:
• SHRA employees must file within 15 calendar days of the alleged event.
• EHRA Non-Faculty employees must file within 30 calendar days of the alleged event.


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.