Popular Services

Please fill out the request form with detailed description of your technical issue.

Web page creation and maintenance

Issues with computer, speakers, keyboard (i.e) hardware malfunction

This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.

Exception to access for Residential Life Only

Complete this ticket to request a campus announcement.

Online marketing, email blasts, news releases, editing services.

Request to have card access added for academic and administrative buildings/areas on campus.

Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)

Request a new Banner INB Account.

Request new or upgrade NCCU administered mobile phone.

Departmental email, Shared mailboxes

Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.

Telecom can add, remove or change Cisco VoIP desktop phone features

Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table

Click here to submit a project request to ITS for review.

Self service password reset

Provides technical support for audio/visual related services at University sponsored special events.

Banner 9 connection issue

Individual user mailbox, Email account access

Troubleshoot network connectivity issues.

Telecom services includes changing the Cisco VoIP phone display name.

Troubleshoot Banner General INB or SSB issues

Student printing issues related to ITS supported printers