Popular Services
Please fill out the request form with detailed description of your technical issue.
Request activation of network port within a residential dorm room
Please fill out the request form with detailed description of your Canvas related issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Brochures, flyers and other print or digital design work
Complete this ticket to request a campus announcement.
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Request to have card access added for academic and administrative buildings/areas on campus.
Telecom services includes changing the Cisco VoIP phone display name.
Departmental Shared Mailbox – Email Account Access
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
ITS project request consulting for future projects.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
News releases, editing services, story submissions
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Telecom can add, remove or change Cisco VoIP desktop phone features
Issues with computer, speakers, keyboard (i.e) hardware malfunction