Popular Services
Brochures, flyers and other print or digital design work
News releases, editing services, story submissions
Request activation of network port within a residential dorm room
A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.
Telecom can add, remove or change Cisco VoIP desktop phone features
Complete this ticket to request a campus announcement.
Telecom services includes changing the Cisco VoIP phone display name.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Please fill out the request form with detailed description of your Canvas related issue.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
This form should be used to request specialty software installation on computers that have been imaged due to the campus imaging project.
Request to have card access added for academic and administrative buildings/areas on campus.
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.
Digital marketing, email blasts, press releases, editing services, and speeches/remarks.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Classroom technology support issues, Classroom technology design