Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


News releases, editing services, story submissions


Telecom services includes changing the Cisco VoIP phone display name.


Complete this ticket to request a campus announcement.


A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Please fill out the request form with detailed description of your Canvas related issue.


Brochures, flyers and other print or digital design work


ITS project request consulting for future projects.


Troubleshoot Banner General INB or SSB issues


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


Request activation of network port within a residential dorm room


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Telecom can add, remove or change Cisco VoIP desktop phone features


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.


Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Request to have card access added for academic and administrative buildings/areas on campus.


Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography


Individual user mailbox, Email account access