Popular Services

Please fill out the request form with detailed description of your technical issue.

Web page creation and maintenance

This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.

Brochures, flyers and other print or digital design work

Troubleshoot Banner General INB or SSB issues

Digital marketing, email blasts, press releases, editing services, and speeches/remarks.

Troubleshoot network connectivity issues.

Complete this ticket to request a campus announcement.

A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.

Student printing issues related to ITS supported printers

Staff/Faculty Portraits, Group Shots, University and Department Event Photos

Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal

News releases, editing services, story submissions

Provides technical support for audio/visual related services at University sponsored special events.

Individual user mailbox, Email account access

Issues with computer, speakers, keyboard (i.e) hardware malfunction

Departmental Shared Mailbox – Email Account Access

Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.

Office of Institutional Research and Analysis Data Request Form.

Instructor-led training: consultation and support

Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)

Telecom can add, remove or change Cisco VoIP desktop phone features