Popular Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Please fill out the request form with detailed description of your Canvas related issue.
Complete this ticket to request a campus announcement.
Brochures, flyers and other print or digital design work
Request to have card access added for academic and administrative buildings/areas on campus.
Request activation of network port within a residential dorm room
Departmental Shared Mailbox – Email Account Access
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Office of Institutional Research and Analysis Data or Survey Design Request Form
ITS project request consulting for future projects.
News releases, editing services, story submissions
Use these services to request a new SSO set up or to troubleshoot a current SSO set up.
Request Adobe Creative Cloud software as a faculty or staff member.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Telecom services includes changing the Cisco VoIP phone display name.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.