Popular Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Request activation of network port within a residential dorm room
Telecom services includes changing the Cisco VoIP phone display name.
News releases, editing services, story submissions
Telecom can add, remove or change Cisco VoIP desktop phone features
Please fill out the request form with detailed description of your Canvas related issue.
ITS project request consulting for future projects.
Departmental Shared Mailbox – Email Account Access
Digital marketing, email blasts, press releases, editing services, and speeches/remarks.
Office of Institutional Research and Analysis Data Request Form.
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Complete this ticket to request a campus announcement.
Brochures, flyers and other print or digital design work
This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)