Please fill out the request form with detailed description of your technical issue.
Web page creation and maintenance
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Telecom services includes changing the Cisco VoIP phone display name.
Student printing issues related to ITS supported printers
Complete this ticket to request a campus announcement.
Request to have card access added for academic and administrative buildings/areas on campus.
This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.
Provides technical support for audio/visual related services at University sponsored special events.
Telecom can add, remove or change Cisco VoIP desktop phone features
Brochures, invitations, flyers and other print, digital and marketing materials are provided.
A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.
File Sharing
Request a new Banner INB Account.
Office of research, Evaluation and Planning (REP) Data Request Form.
Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal
Contracts to be uploaded into the Contract Management Tool.
Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Online marketing, email blasts, news releases, editing services.
Click here to submit a project request to ITS for review.
Classroom technology support issues, Classroom technology design