Popular Services

Please fill out the request form with detailed description of your technical issue.

Web page creation and maintenance

Complete this ticket to request a campus announcement.

Issues with computer, speakers, keyboard (i.e) hardware malfunction

Online marketing, email blasts, news releases, editing services.

Departmental email, Shared mailboxes

Access request to additional buildings on campus.

Troubleshoot network connectivity issues.

Provides technical support for audio/visual related services at University sponsored special events.

Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal

Telecom can add, remove or change Cisco VoIP desktop phone features

This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.

Telecom services includes changing the Cisco VoIP phone display name.

Click here to submit a project request to ITS for review.

Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)

A teleconference classroom and meeting room with video & conferencing capabilities.

Banner INB connection issue

Brochures, invitations, flyers and other print, digital and marketing materials are provided.

Self service password reset

Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.

Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table

Photography services include head shots, group shots, and university and department events.

A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version

Classroom technology support issues, Classroom technology design

Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.