Please fill out the request form with detailed description of your technical issue.
Web page creation and maintenance
This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.
Online marketing, email blasts, news releases, editing services.
Departmental email, Shared mailboxes
Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Complete this ticket to request a campus announcement.
Self service password reset
Provides technical support for audio/visual related services at University sponsored special events.
Click here to submit a project request to ITS for review.
Telecom can add, remove or change Cisco VoIP desktop phone features
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
Troubleshoot network connectivity issues.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
University Laptop Program; Dell or Apple laptop purchase
Request to view recorded video footage from security cameras. Justification must be provided for the request and must be approved by the Chief of Police/Director of Public Safety.
Telecom services includes changing the Cisco VoIP phone display name.
Web application development focuses on the interaction and management of information both inside and outside the browser.
Request a technology quote.
Student printing issues related to ITS supported printers
Brochures, invitations, flyers and other print, digital and marketing materials are provided.
Access request to additional buildings on campus.
DUO FOB Request