Popular Services
Please fill out the request form with detailed description of your technical issue.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
News releases, editing services, story submissions
Complete this ticket to request a campus announcement.
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Request activation of network port within a residential dorm room
Please fill out the request form with detailed description of your Canvas related issue.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Departmental Shared Mailbox – Email Account Access
Telecom services includes changing the Cisco VoIP phone display name.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Office of Institutional Research and Analysis Data or Survey Design Request Form
Formally designate a new supervisor or modify an existing supervisor assignment within an organization’s system. It ensures accurate reporting structures, proper access permissions, and up-to-date oversight for employees.
Brochures, flyers and other print or digital design work
Request to have card access added for academic and administrative buildings/areas on campus.
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.