Popular Services
Please fill out the request form with detailed description of your technical issue.
Request activation of network port within a residential dorm room
Complete this ticket to request a campus announcement.
Brochures, flyers and other print or digital design work
Issues with computer, speakers, keyboard (i.e) hardware malfunction
News releases, editing services, story submissions
Digital marketing, email blasts, press releases, editing services, and speeches/remarks.
Departmental Shared Mailbox – Email Account Access
Office of Institutional Research and Analysis Data Request Form.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Telecom services includes changing the Cisco VoIP phone display name.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.
Classroom technology support issues, Classroom technology design
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
A software installation is adding a new software on your computer. A software upgrade is a new version of the software that offers a significant change or major improvement over your current version. NOTE: This ticket should only be completed after the Purchase Order is complete for the software.