Popular Services

Please fill out the request form with detailed description of your technical issue.

This is a link to the new Active Directory account request form. Please have a faculty/staff member fill out this form to request an account to access NCCU Computers & Services.

Web page creation and maintenance

Telecom services includes changing the Cisco VoIP phone display name.

Exception to access for Residential Life Only

Software Quote Request Form

Telecom can add, remove or change Cisco VoIP desktop phone features

Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)

Request to have card access added for academic and administrative buildings/areas on campus.

Departmental email, Shared mailboxes

Complete this ticket to request a campus announcement.

Contracts to be uploaded into the Contract Management Tool.

AD Profile Changes

Issues with computer, speakers, keyboard (i.e) hardware malfunction

Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal

Troubleshoot network connectivity issues.

Individual user mailbox, Email account access

Social media marketing, news releases, editing services and event and story submissions for Eagle newsletter.

Request a new Banner INB Account.

Digital marketing, email blasts, press releases, editing services, and speeches/remarks.

Photography services include head shots, group shots, and university and department events.

Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table

Troubleshoot Banner General INB or SSB issues