Popular Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
News releases, editing services, story submissions
Request activation of network port within a residential dorm room
Digital marketing, email blasts, press releases, editing services, and speeches/remarks.
Brochures, flyers and other print or digital design work
Complete this ticket to request a campus announcement.
Departmental Shared Mailbox – Email Account Access
Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)
Request to have card access added for academic and administrative buildings/areas on campus.
Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.
Telecom services includes changing the Cisco VoIP phone display name.
Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography
Issues with computer, speakers, keyboard (i.e) hardware malfunction
Please fill out the request form with detailed description of your Canvas related issue.
ITS project request consulting for future projects.
Provides technical support for audio/visual related services at University sponsored special events.
Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.
Office of Institutional Research and Analysis Data Request Form.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table