Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Telecom services includes changing the Cisco VoIP phone display name.


Office of Institutional Research and Analysis Data Request Form.


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Departmental Shared Mailbox – Email Account Access


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


Brochures, flyers and other print or digital design work


Troubleshoot Banner General INB or SSB issues


Telecom can add, remove or change Cisco VoIP desktop phone features


Request to have card access added for academic and administrative buildings/areas on campus.


Individual user mailbox, Email account access


Troubleshoot network connectivity issues.


Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table


User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.


Complete this ticket to request a campus announcement.


News releases, editing services, story submissions