Popular Services

Web page creation and maintenance


Please fill out the request form with detailed description of your technical issue.


Telecom services includes changing the Cisco VoIP phone display name.


Telecom can add, remove or change Cisco VoIP desktop phone features


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Individual user mailbox, Email account access


Brochures, flyers and other print or digital design work


Request to have card access added for academic and administrative buildings/areas on campus.


Departmental Shared Mailbox – Email Account Access


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


ITS project request consulting for future projects.


Request a profile page on NCCU.edu to share pertinent information about your educational background, research interests (if applicable), and work at NCCU. You may also use this service to update an existing profile page.


Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.


Provides technical support for audio/visual related services at University sponsored special events.

Note: Advance notice of 10 business days before the day of the event is required for all events (in the form of a service request ticket only), to ensure adequate resource planning.


Troubleshoot Banner General INB or SSB issues


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Please fill out the request form with detailed description of your Canvas related issue.


Complete this ticket to request a campus announcement.


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


Banner Password Reset; Unlock Account; Account Deletion.


News releases, editing services, story submissions