Popular Services

Please fill out the request form with detailed description of your technical issue.


Web page creation and maintenance


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.


Request activation of network port within a residential dorm room


News releases, editing services, story submissions


Departmental Shared Mailbox – Email Account Access


Telecom services includes changing the Cisco VoIP phone display name.


Brochures, flyers and other print or digital design work


Staff/Faculty Portraits, Group Shots, University and Department Event Photos


Request to have card access added for academic and administrative buildings/areas on campus.


Submit marketing materials for feedback and approval to ensure brand consistency.


User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.


Office of Institutional Research and Analysis Data Request Form.


Please fill out the request form with detailed description of your Canvas related issue.


Complete this ticket to request a campus announcement.


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Individual user mailbox, Email account access


ITS project request consulting for future projects.