Email Account Issues, Mailing List Creation/Management, Spam/Phishing Reports, myEOL Events & Announcement Requests, ITS Communications Reqests

Services (7)

Phone Moves, Adds & Changes

Telecom can add, remove or change Cisco VoIP desktop phone features

Phone Name Change & Voicemail Passcode Reset

Telecom services includes changing the Cisco VoIP phone display name.

Phone Repair

Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.

Port Repair

CATV/Ethernet/Wall plate that contains these ports.

Request for Mobile Phone Service

Request new or upgrade NCCU administered mobile phone.

Wiring

Ethernet wiring; cable TV and internet

Email/Printing: Add IP to Mail Relay

If you need to request a system be able to send email from campus faculty networks to o365, these devices will need their IP address placed into our "Mail Relay" server. Please provide the IP Address of the system you need added to Mail Relay. Upon successful addition into our mail relay server, instructions will be sent with mailserver FQDN/IP Addresses as needed.