My Recently Visited Services

This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


CATV/Ethernet/Wall plate that contains these ports.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


This form is for obtaining access to a former employee’s electronic data.


Troubleshoot network connectivity issues.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


To ensure timely delivery of reports, HRIS requires that all report requests be submitted at least 7 business days prior to the requested due date. The time needed to fulfill your request will vary based on factors such as the scope of the data, report customizations, and staff availability. We recommend submitting your request as early as possible to accommodate these variables and ensure we meet your deadline.


Individual user mailbox, Email account access


Use this form to request digital signage for your event or announcement at the Law School.


Brochures, flyers and other print or digital design work


News releases, editing services, story submissions


Submit marketing materials for feedback and approval to ensure brand consistency.


Please fill out the request form with detailed description of your Canvas related issue.


Self service password reset


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Please fill out the request form with detailed description of your technical issue.


Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.


Web page creation and maintenance


This request form is for any instructor or staff member who wishes to request a non-Banner generated course shell for departmental purposes or for online development. Academic courses within the Banner course catalog will automatically be loaded into Canvas. Once submitted, a Canvas Administrator will review, approve and create request. You will receive an email either requesting additional information or confirmation that your course shell has been created.


Because student data may be passed through LTI, requests for LTIs must be reviewed and approved by the learning management system (LMS) administrators. The LMS team will respond to support requests during regular operating hours.


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


The Office of Human Resources Training, Organizational Development & Engagement promotes a service-focused culture aligned with North Carolina Central University’s commitment to quality service. Through campus-wide consultation, HR Training develops courses and workshops that support service excellence. The “Spotlight on Excellence in Customer Service Award” recognizes employees who consistently go above and beyond, based on NCCU Listens submissions and established evaluation criteria.


Security practice of allowing e-mail addresses or domain names access or recognition.


Ethernet wiring; cable TV and internet