My Recently Visited Services

Please fill out the request form with detailed description of your technical issue.

ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.

Please use the attached Excel file located the previous page in the right bottom corner.

Departmental Shared Mailbox – Email Account Access

Static IP address (Internal access only), Remote Access to System, DHCP Request

Submit marketing materials for feedback and approval to ensure brand consistency.

Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table

Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)

Ethernet wiring; cable TV and internet

Complete this ticket to request a campus announcement.

Contracts to be uploaded into the Contract Management Tool.

Request a meeting with Web Services.

Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.

Office of Institutional Research and Analysis Data or Survey Design Request Form

Telecom services includes changing the Cisco VoIP phone display name.

ITS project request consulting for future projects.

Multi-faceted projects including combinations of Communications Services, Graphic Design and Photography

Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.

Self service password reset

Student printing issues related to ITS supported printers

Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.

Individual user mailbox, Email account access

Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.

eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.

Additions requested to the Student Printing Program