My Recently Visited Services
Please fill out the request form with detailed description of your technical issue.
This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.
Use this request to modify the unlock/lock schedule for a specific building or area that is connected with the access control system. Please submit this request within 48 hours of required schedule change. This may request an unlock for a specific date, or a recurring change.
If you need to request an account be disabled due to user suspension, separation or termination; Please use this form.
Request to have card access added for academic and administrative buildings/areas on campus.
Troubleshoot and repair of VOIP, fax, credit card and emergency circuits etc.
ITS project request consulting for future projects.
Staff/Faculty Portraits, Group Shots, University and Department Event Photos
Use this form to request event photography and social media coverage on the NCCU Office of Alumni Relations Instagram and Facebook for your event. Please submit your request at least two weeks in advance to ensure availability.
The Notification of Student Separation Form (Form 55) is used to notify the Office of Human Resources of a student employee who is separating from the University and/or payroll. Managers and supervisors should complete Form 55 immediately upon notification of a student's change in status and electronically submit this form to the Office of Human Resources Information Systems.
Utilize this form if your question or need is not addressed in the other services.
Support related to Appworx (Job Scheduling), Adirondack, Symplicity (Accommodate, Career Services), Blackboard, VZ Orientation, JumpForward, Maxient, Distance Learning, Follett Connect-One, J-Point, etc.
OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.
Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table
Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.
Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch. Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to. Campus departments may request panic buttons on an as needed basis by using this form.
A breach at NCCU involves unauthorized access, exposure, or theft of protected data, such as stolen student records or lost unencrypted laptops containing Personally Identifiable Information (PII). Breaches can result from ransomware attacks, phishing, or accidental disclosures, leading to financial losses, reputational damage, and legal consequences.
Request new or upgrade NCCU administered mobile phone.