My Recently Visited Services

ITS project request consulting for future projects.


OrcaTV is the university’s digital display platform, in-residence hall television station and residential hall streaming platform.


Request the installation of a new Banner release or patch for any Banner module or a General Administration Interface; request a clone or a backup copy of a Banner table


Use this request to report problems with card access doors/automatic lock issues that are associated with the access control (card access) system.


Panic buttons are designed for direct customer facing areas to have a silent alarm that connects with police dispatch.    Once pressed, NCCU Police receives information such as the user logged into the computer, office location, and phone number to respond to.  Campus departments may request panic buttons on an as needed basis by using this form.


A breach at NCCU involves unauthorized access, exposure, or theft of protected data, such as stolen student records or lost unencrypted laptops containing Personally Identifiable Information (PII). Breaches can result from ransomware attacks, phishing, or accidental disclosures, leading to financial losses, reputational damage, and legal consequences.


Request new or upgrade NCCU administered mobile phone.


Instructor-led training: consultation and support


Web page creation and maintenance


Digital marketing, email blasts, press releases, editing services, and speeches/remarks.


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Job Creation, Account Creation/Modify/Delete or Schedule Change.


The lecture capture solution in use in the law school allows for the recording of classes, meetings, and other events.


This service request covers all issues, questions, or support needs related to the Banner system. Whether you’re experiencing a technical problem, need assistance with navigation or functionality, or have questions about data entry or access, this request is the place to start. Submitting this request ensures that your concern is routed to the appropriate team for timely resolution and support.


Submit marketing materials for feedback and approval to ensure brand consistency.


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


Please fill out the request form with detailed description of your technical issue.


Request activation of network port within a residential dorm room


An EPAF (Electronic Personnel Action Form) is a digital system used to process employee status changes. Instead of using paper forms, it allows for faster, more secure updates related to hiring, job termination, or other changes. Please submit a service request to gain access to the Employee Self-Service EPAF module if your role is to create EPAFs as an Originator or Approve EPAFs as an Approver in your department.


Access to campus resources, remote desktop access, WebVPN, Banner Access (off campus)


Please fill out the request form with detailed description of your Canvas related issue.