My Recently Visited Services

Consulting for products and/or services to be procured.


ITS provides assistance in support for the cable television infrastructure in academic and administrative buildings.


Please use this ticket to request changes to your AD account. Doing so will also update contact information (name, title/department, email, phone, office location) in the NCCU web directory within 24 hours.


Please fill out the request form with detailed description of your technical issue.


Self service password reset


Use these services to request a new SSO set up or to troubleshoot a current SSO set up.


Troubleshooting printing issues for Faculty/Staff and assist the end user with printing, copying access.


Request activation of network port within a residential dorm room


Requests for Bank of America Works account changes must be submitted using the Purchasing and Travel Card Change Form.

Complete Section 1 (Cardholder Information).
Complete the applicable section(s) from Sections 2–5, based on the type of change you are requesting.
After the form is completed, it must be routed through the appropriate approval channels. Once all approvals have been secured, the form will be forwarded to the program administrator for entry into the system. The requestor will receive notification once the changes have been successfully processed.

Questions about the form or process should be directed to the Bank of America program administrator, Nichele Daniels, at ndaniel@nccu.edu.


User administrative rights are typically reserved for Information Technology Services (ITS) personnel who are responsible for providing administrative services such as system maintenance and user support.


Exception to access for Residential Life Only


eCommerce solution for NCCU departments, campus organizations, and other campus merchants. Marketplace is used to easily create, manage, and operate online storefronts, registration sites, and secure payment pages.


Office of Institutional Research and Analysis Data or Survey Design Request Form


A check request is used to make a payment directly to a vendor or individual when a purchase requisition or purchase order is not applicable or not required. This method should be used only in rare and justified circumstances when it is the most appropriate or only available payment option and when standard procurement procedures do not apply.


Telecom can add, remove or change Cisco VoIP desktop phone features


Guest Wireless Access, Faculty and Staff Wireless, Mobile Access, Group Wireless, On-Boarding Wireless Portal


Issues with computer, speakers, keyboard (i.e) hardware malfunction


Brochures, flyers and other print or digital design work


Jabber is an on-campus communications application for Windows, Mac OS, and mobile devices. The purpose for this service is to provide instant messaging, video, voice messaging, desktop sharing and conferencing capabilities for faculty/staff.


Departmental Shared Mailbox – Email Account Access


Public Static IP Address, Server IP Address, External access to a resource, Web Server Configuration