Knowledge Base

Categories (17)

Getting Started with NCCU Technology

ITS resources that will assist with getting started with your NCCU technology resources.
Expand

Accounts & Access

Information about AD Accounts, Email, Individual User Mailbox, and Password Reset.
Expand

Banner & NCCU Applications

Information about Ancillary Processing (Includes Imports, Exports, Data Loads)
Expand

Classrooms & Learning Spaces

Information about Classroom AV Equipment, the ITS MakerSpace and Technology Enhanced Classroom Equipment.
Expand

Collaboration, Servers & Storage

Information about Common WebEx, Drive-File Sharing, Departmental Shared Mailbox, Eagle Apps, Jabber Service, SharePoint Departmental Sites, and SharePoint Permissions Request.
Expand

Hardware & Software

Information about Adobe, Microsoft Office, Desktop Support, Internet Browsers, Google, IPTV, Equipment Drop Off, Faculty/Staff Loaner Equipment, Hardware, Office/Individual Equipment, University Laptop Program and Software
Expand

Information Security

Information about Duo, FileLocker, Password Protections, Email Encryptions, SPAM and Identity Finder
Expand

Media & Event Support

Audiovisual, video conferencing/streaming and recording as well as cable TV support services.
Expand

Network & Wireless Services

Information about Wireless, Registering Devices, Removing Devices.
Expand

Phones, Telecommunications and Conferences

Information about Jabber, Office Telephones, and Mobile Devices.
Expand

Student Printing

Information about Student Printing and ITS supported printing services.
Expand

Professional Services

Information about Student Employment and Project Management
Expand

Remote Technology Resources

Information about Learning Remotely, Teaching Remotely, and Working Remotely.
Expand

Room Reservations

Information about reserving spaces on campus.
Expand

Training & Workshops

ITS Training provides the NCCU Community with learning opportunities that span the computing spectrum. Curricular programs range from in-classroom and online courses, to training videos and knowledge base articles.

We are here to assist you with all of your technology needs!
Expand

Web Services

Information about the NCCU website, myEOL, TouchNet, web training and/or consultations and web graphics.
Expand

Eagle Technical Assistance Center/ Microsoft 365

Expand

Articles (3)

AdmissionPros Account Creation Process

This is the prospective NCCU student process going through AdmissionPros.

How do I add my preferred first name in “My Information”?

This article shows the steps to updating your preferred first name within Banner.

Internal Links for Employees