This article answers the FAQs regarding the new Banner 9 system
This article provides information for end-users of the Administration and Finance Banner Access Form.
This guide explains how to change your direct deposit information using Banner 9 for employee users. Employees can access the Direct Deposit page quickly through myEOL and Banner 9’s My Profile section.
This guide explains how to change your direct deposit information using Banner 9 for Student users. Students can access the Direct Deposit page quickly through myEOL and Banner 9’s My Profile section.
This article outlines some of the most common errors and issues employees may encounter while using Banner 9 Employee Self-Service, along with simple troubleshooting tips to resolve them.
The purpose of this Knowledge base is to assist users with troubleshooting the most common errors that can occur with Banner 9 Admin Pages.
General information for Employee SSB9
This article provides a detailed guide for approvers in Banner 9 Employee Self-Service (SSB), specifically focusing on the process of approving leave reports.
This article explains how SHRA employees should report their work hours every two weeks (biweekly) using the Banner 9 Employee Self-Service portal.
General information for Faculty and Advisor SSB9
Faculty and advisors can view and verify their access to student-related functions in Banner 9, including advising, course management, and academic information. The system displays access details by term and helps ensure the correct permissions are in place. For updates or missing access, contact the Registrar’s Office.
Faculty Detail Schedule in Banner 9 lets instructors easily view class times, office hours, enrolled students, and waitlists through the Faculty/Advisor Self-Service portal.
The Office Hours tool in Banner 9 Faculty/Advisor Self-Service allows faculty and advisors to view and set their office hours for students.
Learn how to search for students by name or ID, and view detailed course registration records.
The Registration Override tool allows faculty and advisors to grant special permissions for students to enroll in courses they would otherwise be restricted from due to prerequisites, course capacity, or time conflicts.
The Search for Student feature in Banner 9 allows faculty and advisors to view key student records such as Student Bio, General Information, Academic Transcripts, and more—based on their access level. To view academic transcripts, Advisor access is required. If access is missing, contact Joyce Kovalik at the Registrar's Office (919-530-5131).
Student Week at a Glance in Banner 9 lets faculty and advisors easily see a student’s weekly class schedule, including times, locations, and notes, all in one view.
The Syllabus Information tool in Banner 9 Faculty/Advisor Self-Service allows faculty and advisors to view syllabus details for their courses, including course objectives, policies, and schedules.
General information for Finance SSB9
General information for Student SSB9
This article explains how students can use the Account Detail for Term page in Banner 9 Student Self-Service to view detailed account transactions and balance totals for a selected academic term.
View detailed, read-only information about your account transactions and outstanding deposits on the Account Information page in Student Self-Service.
This article explains how students can access the Account Summary page in Banner 9 Student Self-Service, where they can view a summary of their account, including amounts owed, holds, and payment options.
This article explains how users can view and update their personal information—such as contact details, emergency contacts, and direct deposit settings.
Apply for graduation through Student Self-Service.
This feature provides students with access to their official billing statements for a selected academic term through a temporary link to Banner 8. Students can review detailed charges and payments, and print certified copies for their records or financial documentation purposes.
Access enrollment verification, loan details, and academic history online (eligibility required).
Use the Financial Aid section in Banner 9 Student Self-Service to view your award offers, check requirements, monitor academic progress, and review disbursement details—all in one place.
Request an official academic transcript by accessing the Registrar’s website through Student Self-Service.
Learn how to access and request educational supplies.
Request and purchase meal plans through Student Self-Service.
Request campus parking plans through Student Self-Service.
View and manage your billing statements, payment history, and recent account activity through the Statement and Payment History page in Student Self-Service.
View your 1098-T tax form and related tuition details for a specific year on the Tax Notification page in Student Self-Service.
Use the Touchnet Payment Portal to securely view your billing statement and complete payments after accessing it through Student Self-Service.
View and monitor your class attendance in Banner 9 Student Self-Service. See attendance status per course as recorded by instructors, and stay on top of your academic participation.
Learn how to access the Transact E-Payment Portal through Student Self-Service to securely make payments for tuition, fees, deposits, and other charges.
The View Grades page allows you to easily access and review your current grades. You can filter your grades by Term and Course Level for a detailed, organized view of your academic performance.
View the status and details of your submitted graduation application, or see a message if no application is on file.
View your academic transcript by selecting the appropriate level and type in Student Self-Service.
Banner Document Management (BDM) Information
Banner Login/Pin Information
Steps to changing pin after ETAC assists with resetting pin for user
What Banner Version Tracking does, how to access and navigate it.
This article aims to assist students and faculty in accessing available courses for the academic term through the Banner SSB 9 system. Additionally, users have the option to use the Class Search feature on myEOL.
Steps for clearing cache in Google Chrome
Guidance on how to access a Certified Bill statement and/or pay bill
Provides clarification regarding the term 'Banner SSB' (Self-Service Banner)
This information is geared to assist students with registering for classes through Banner SSB.
Guided steps for retreiving class schedule for registered courses